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"Friendly staff and clean rooms. Always comfortable."

"There are a few bad reviews about the condition of the hotel and I think if you are that bothered about some lime scale in the bathroom (which isn’t bad at all and the tiniest amount) some used furniture again not bad at all then it’s not the hotel for you. Even when it’s most likely in better condition than most peoples homes. It was clean, it had great facilities in the room, staff 10/10 and I can’t fault it all specially when it comes down to price. It’s in a great location and being across from the arena is 10/10 if attending an event. I would definitely stay again"

"Staff were extremely accommodating and friendly. "

"The most welcoming hotel in Cardiff. Alison is a most customer friendly host. On this occasion I was moved across the road to the lodge because of filming taking place in the Sandringham. My room was warm and tidy and my bed very comfortable "

"Great place 5 mins walk from the train station "

"I loved the aesthetics and the facilities. Spa was the greatest deal. Would come again "

"Really smart hotel on the bay great balcony and view "

"Comfortable beds and good showers. Great location just off Queen St. Easy walking distance to many great restaurants and bars and the shopping centres. Parking available very close to the hotel with a very good discount for guests. Reception staff extremely friendly and helpful. Decent breakfast with good and frienedly service."

"Staff were very friendly. Handy for Cardiff Metropolitan University Sports campus "