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Park Plaza Cardiff

4.0 star property
Soothe your senses with spa treatments by day then indulge in local cuisine under the stars on this hotel’s beautiful outdoor patio.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Park Plaza Cardiff

Indoor pool, sun loungers
Superior Room, 1 King Bed (Tree Line View) | In-room safe, desk, iron/ironing board, bed sheets
Breakfast, lunch, dinner served; local cuisine, alfresco dining
In-room safe, desk, iron/ironing board, bed sheets
Breakfast, lunch, dinner served; local cuisine, alfresco dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • 24/7 front desk
  • Room service
The price is SAR 317
SAR 380 total
includes taxes & fees
26 Jan - 27 Jan

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 King Bed (Tree Line View)

Superior Room, 1 King Bed (Tree Line View) | In-room safe, desk, iron/ironing board, bed sheets

Superior Room, 1 King Bed (Tree Line View)

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Electric kettle
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | In-room safe, desk, iron/ironing board, bed sheets

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Electric kettle
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, iron/ironing board, bed sheets

Superior Room

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

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Exterior

The Parkgate Hotel

Spa
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9.2 out of 10, Wonderful, (1611)
The price is SAR 355
SAR 426 total
includes taxes & fees
23 Jan - 24 Jan
The Parkgate Hotel

About the neighborhood

Map
Grey friars Road, Cardiff, Wales, CF10 3 AL

What's nearby

  • Cardiff Castle - 6 min walk
  • Cardiff International Arena - 9 min walk
  • Principality Stadium - 9 min walk
  • Cardiff University - 13 min walk
  • Wales Millennium Centre - 5 min drive

Getting around

  • Cardiff Queen Street Station - 6 min walk
  • Cardiff International Airport (CWL) - 36 min drive

Restaurants

  • ‪Flute & Tankard - ‬4 min walk
  • ‪200 Degrees Coffee Shop - ‬3 min walk
  • ‪Jollibee Cardiff - ‬3 min walk
  • ‪The Live Lounge - ‬4 min walk
  • ‪Costa Coffee - ‬3 min walk

About this property

Park Plaza Cardiff

Upscale eco-certified hotel near Principality Stadium
Take advantage of a terrace, dry cleaning/laundry services, and a fireplace in the lobby at Park Plaza Cardiff. Treat yourself to aromatherapy, a manicure/pedicure, or a body treatment at the onsite spa. The on-site local cuisine restaurant, Laguna Kitchen and Bar, offers breakfast, lunch, dinner, light fare, and al fresco dining. Fitness classes are offered at the health club; the property also has a bar, conference space, and a steam room. Stay connected with free WiFi in public areas.
Additional perks include:
  • An indoor pool with sun loungers
  • Buffet breakfast (surcharge), express check-out, and a front-desk safe
  • Free newspapers, 1 meeting room, and multilingual staff
  • An elevator, wedding services, and a banquet hall
  • Guest reviews give top marks for the central location and helpful staff
Room features
All 129 rooms offer comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like air conditioning. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with satellite channels
  • Wardrobes/closets, LED light bulbs, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 15.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Laguna Kitchen and Bar

Things to do

  • Fitness classes
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Pool sun loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property enforces quiet hours from 10:00 PM to 8:00 AM
For more details, please contact the property using the information on the booking confirmation
Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff Park Plaza
Park Plaza Cardiff
Park Plaza Hotel Cardiff
Park Plaza Cardiff Hotel Cardiff
Park Plaza Cardiff Wales
Park Plaza Cardiff Hotel
Park Plaza Cardiff Wales
Cardiff Park Plaza
Park Plaza Cardiff Hotel
Park Plaza Cardiff Cardiff
Park Plaza Cardiff Hotel Cardiff

Frequently asked questions

Does Park Plaza Cardiff have a pool?

Yes, this property has an indoor pool.

Is Park Plaza Cardiff pet-friendly?

No, pets are not allowed at this property.

How much is parking at Park Plaza Cardiff?

This hotel doesn't offer parking.

What time is check-in at Park Plaza Cardiff?

Check-in begins at 3:00 PM.

What time is check-out at Park Plaza Cardiff?

Check-out is at noon.

Where is Park Plaza Cardiff located?

Located in Cardiff City Centre, this spa hotel is within a 10-minute walk of New Theatre and Principality Stadium. Capitol Shopping Centre and St. David's are also within 5 minutes. Cardiff Queen Street Station is 6 minutes by foot and Cathays Station is 9 minutes.

Park Plaza Cardiff Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 570 out of 1004 reviews" "
Rating 8 - Good. 274 out of 1004 reviews" "
Rating 6 - Okay. 95 out of 1004 reviews" "
Rating 4 - Poor. 40 out of 1004 reviews" "
Rating 2 - Terrible. 25 out of 1004 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Carly

Traveled with partner
Liked: Amenities
Lovely hotel and very welcoming although booked tree view room didn’t get the view I booked but not having not stayed here before wasn’t sure what the room situations were when explained this to the desk the next morning the lovely receptionists was very apologetic and said her manger will ring me back about it havent heard anything back as yet. The room we did stay in was lovely and the bed was comfy to sleep in would defo come back again just double check when checking in you love got the right room.
Stayed 1 night in Jan 2025

10/10 Excellent

Paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great location and great staff.
Stayed 1 night in Jan 2025

8/10 Good

Huw

Stayed 1 night in Nov 2024

6/10 Okay

Vivid

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautifully presented with great facilities. That being said, one of those 'Facilities ' is a Entertainment venue which it appears on a Saturday night has loud music until 3am. There is not mention of this when you check in or book. The staff said that they would have moved us to another room, but who wants to do that middle of the night when you just want to get to sleep ?
Stayed 2 nights in Dec 2024

10/10 Excellent

Tanyia

Stayed 1 night in Dec 2024

10/10 Excellent

Nicholas

Stayed 1 night in Nov 2024

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Dec 2024

6/10 Okay

Fraser

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Wifi very unreliable making this unsuitable for business. Bar very expensive and one member of bar staff struggling to serve customers in reasonable time. Room average. Decent gym.
Stayed 3 nights in Dec 2024

8/10 Good

Huw

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, location and very friendly and helpful staff
Stayed 1 night in Nov 2024

4/10 Poor

Jamie

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cocktails and ambience of bar area
Stayed 1 night in Nov 2024

10/10 Excellent

Manuel, Salisbury

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location, with clean, spacious rooms. Friendly and helpful staff. Inability to adjust room temperature to guest preference meant it was a little too warm for our liking.
Stayed 1 night in Nov 2024

8/10 Good

Mohamad

Traveled with group
Liked: Cleanliness, staff & service
Nothing special
Stayed 1 night in Nov 2024

8/10 Good

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Balasa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Lucy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to both queen Street and st Mary street. Facilities at hotel are luxurious. You really feel like you've splashed out but it was actually quite reasonable
Stayed 1 night in Oct 2024

8/10 Good

Elizabeth

Traveled with family and small children, Traveled with group, Traveled with family
The price did not include breakfast but that was unclear at time of booking and increases the price of a family room with the children considerably. It needs to be made clear what the price includes. Breakfast was not fantastic for £18-20 head. Hôtel is needing a refresh in some areas like spa changing rooms and pool. Spa area Needed a clean. Hot tub broken etc. Reception Staff nice but seemed to run inefficiently. Otherwise good stay.

10/10 Excellent

Hollie

Stayed 2 nights in Oct 2024

8/10 Good

Solonmuchir

great location
Stayed 3 nights in Sep 2024

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in Cardiff for Theatre, shopping and historical sites. Really clean in all areas of the Hotel. Swimming pool and spa facilities. Friendly professional staff. Excellent breakfasts. What is there to dislike.?
Stayed 3 nights in Oct 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, room comfort
Mostly really good
The hotel could potentially get 5 stars but small bits let it down for example there is mould on the roof of the swimming pool as well as peeling paint, the sealant around the sink was damaged and the water pressure on the shower wasn't great. Otherwise food was great, fabulous location and the staff were really friendly and helpful.
Stayed 2 nights in Oct 2024

8/10 Good

Gemma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location, big clean rooms
The staff were friendly, especially the young lady on the pool reception. The pool and steam room were welcome after a day skating at RampWorld but it was disappointing the jacuzzi was closed. The rooms were large, modern & clean. We’d definitely stay again!
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel with great Gym/Spa facilities
Really nice room and they had my room preference all setup when I arrived
Stayed 1 night in Oct 2024

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024