Novotel Cardiff Centre

4.0 star property
Hotel with a full-service spa, near Principality Stadium

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Photo gallery for Novotel Cardiff Centre

Bar (on property)
In-room safe, desk, laptop workspace, blackout drapes
Exterior
Front of property
In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
The current price is SAR 298
SAR 357 total
includes taxes & fees
27 Apr - 28 Apr

Room options

Available filters for rooms
Showing 3 of 3 rooms

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Shower/tub combination
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Blackout drapes/curtains
Shower/tub combination
Eco-friendly toiletries
Hair dryer
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Executive Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Schooner Way, Atlantic Wharf, Cardiff Bay, Cardiff, Wales, CF10 4RT

What's nearby

  • Cardiff International Arena - 7 min walk - 0.6 km
  • Principality Stadium - 16 min walk - 1.4 km
  • Cardiff Castle - 19 min walk - 1.6 km
  • Wales Millennium Centre - 19 min walk - 1.6 km
  • Cardiff Bay - 20 min walk - 1.7 km

Getting around

  • Cardiff Queen Street Station - 11 min walk
  • Cardiff International Airport (CWL) - 31 min drive

Restaurants

  • ‪Bru Coffee & Gelato - ‬9 min walk
  • ‪YO! Sushi - ‬9 min walk
  • ‪The Place to Eat in John Lewis - ‬10 min walk
  • ‪Espresso Bar - John Lewis - ‬10 min walk
  • ‪Shake Shack - ‬9 min walk

About this property

Novotel Cardiff Centre

Upscale hotel near Principality Stadium
Cardiff Castle is located near Novotel Cardiff Centre, which provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. Take some time to relax at the onsite spa. The on-site restaurant, Elements, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a health club.
You'll also find perks like:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, luggage storage, and a 24-hour front desk
  • Smoke-free premises, a front-desk safe, and an elevator
  • Guest reviews speak highly of the breakfast, pool, and helpful staff
Room features
All 138 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • LCD TVs with cable channels
  • Wardrobes/closets, electric kettles, and heating

Languages

Arabic, English, French, German, Italian, Malay, Portuguese, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured self parking on site (GBP 24 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Full-service spa
  • Health club
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • Conference center (2,259 square feet of space)

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Airport shuttle fee: GBP 30 per vehicle (one-way)
  • Secured self parking fee: GBP 24.00 per night
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Novotel Cardiff Centre
Novotel Hotel Cardiff Centre
Cardiff Novotel
Hotel Accor Cardiff Centre
Novotel Cardiff Centre Hotel Cardiff
Novotel Cardiff Centre Wales
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Cardiff
Novotel Cardiff Centre Hotel Cardiff

Frequently asked questions

Does Novotel Cardiff Centre have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Novotel Cardiff Centre pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Novotel Cardiff Centre?

Self parking is available for GBP 24.00 per night.

What time is check-in at Novotel Cardiff Centre?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Novotel Cardiff Centre?

Check-out is at noon. Late check-out is available for GBP 10.00 (subject to availability).

Does Novotel Cardiff Centre provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 30 per vehicle applies.

Where is Novotel Cardiff Centre located?

Located in Cardiff City Centre, this spa hotel is within 1 mi (2 km) of University of South Wales, Cardiff Campus, Principality Stadium, and Cardiff Castle. Cardiff Bay is 1 mi (1.6 km) away. Cardiff Queen Street Station is 11 minutes by foot and Cardiff Central Station is 14 minutes.

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Novotel Cardiff Centre Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 431 out of 1005 reviews
Rating 8 - Good. 292 out of 1005 reviews
Rating 6 - Okay. 162 out of 1005 reviews
Rating 4 - Poor. 81 out of 1005 reviews
Rating 2 - Terrible. 39 out of 1005 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for matches at principality stadium
Stayed 1 night in Mar 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for the town centre and stadium.
Stayed 3 nights in Mar 2025

10/10 Excellent

TSZ KIT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, high accessibility. So close to the Cardiff bay
Stayed 1 night in Mar 2025

10/10 Excellent

Coreena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 1 night in Feb 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent made our stay very comfortable they couldn't do enough
Stayed 1 night in Feb 2025

10/10 Excellent

Helen

Liked: Amenities
Staff were great and helpful
Stayed 1 night in Feb 2025

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean , good location , very friendly staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Nov 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to downtown and was easy to get to. It was clean and comfortable, and had lots of dining options.
Stayed 2 nights in Nov 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and myself stayed here for two nights. Easy check-in. The swimming pool was clean and nice to have . The bar and restaurant was clean and the staff were very helpful. Especially Anthony and Sabina. Breakfast was nice and plenty of choice. Our room was on the 4th floor. Which was nice and clean. Would definitely recommend and stay again
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa and friendly staff
Stayed 1 night in Nov 2024

8/10 Good

Tyler

Liked: Staff & service, amenities
Decent hotel, with good breakfast. Pool and sauna were good but busy. Only downside is the rooms are not as modern as the common areas.
Stayed 1 night in Dec 2024

8/10 Good

Fuat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The hotel as nice and clean but furnitures are little bit old. Pool was great, we had great time. Hotel stuffs are kind, friendly and helpfull. We are happy and would stay again.
Stayed 3 nights in Dec 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay, room and staff were lovely.
Stayed 4 nights in Sep 2024

10/10 Excellent

Simone-Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really lovely large room which was much appreciated. Great location for shops, restaurants. some initial problems with parking which was quickly resolved. This was our second stay at the Novotel. Would stay again
Stayed 2 nights in Dec 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spot on
It’s a lovely hotel, very clean good gym and pool nice breakfast too
Stayed 1 night in Dec 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was very comfortable, hotel was quiet and very clean.
Stayed 1 night in Aug 2024

8/10 Good

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality hotel, room warm and comfortable. Lovely breakfast and very friendly and helpful breakfast staff.
Stayed 2 nights in Sep 2024

4/10 Poor

Mohamad

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The condition of the changing rooms and bathrooms near the swimming pool and gym was unacceptable. Towels were left all over the floor, there was no shampoo or soap in the shower area, and empty water bottles were scattered around. The space looked completely neglected. Pool water was flowing around the edges, making the area slippery and unsafe. Additionally, the toilet flush in the my room was not working properly. Overall, the cleanliness and maintenance in this part of the facility were very poor.
Stayed 1 night in Apr 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Was great, such a shame about the parking cost (£10) otherwise woukd have been perfect
Stayed 1 night in Dec 2024

8/10 Good

Jimmy

Liked: Staff & service, amenities, property conditions & facilities
Good to have a swimming pool, and a nice gym
Stayed 2 nights in Nov 2024

10/10 Excellent

Hiren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay here. Good hotel with decent breakfast and pool
Stayed 1 night in Aug 2024

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip to cardiff
Lovely hotel. Professional and friendly staff. Bed very comfortable. Great breakfast. Easy walk to town.
Stayed 1 night in Nov 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel Cardiff Central
Fabulous hotel almost heart of the capital close enough to walk and also not far from Cardiff bay for food and drinks night Good clean hotel with good facilities spacious room and nice staff too
Stayed 1 night in Oct 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, close to Cardiff Bay Area, quiet.
Stayed 4 nights in Sep 2024