Find 5 Star Hotels in Xiacheng from SAR 226

"The receptionists were extremely helpful and friendly, and strove to provide whatever services they could offer. However, there were some major oversights that marred the overall experience. On the final day (2 hours before check-out time was due), the electricity supply of our room was suddenly cut off by the hotel. To our bewilderment, the customer services told us that the room cards had been deactivated. It was 'almost' as if we were being ushered out. Frankly, you would expect a higher...

"Ok to bussines"

"Highly recommend this hotel "

"A very busy large city. We took a taxi to the train station to catch a train to Huzhou. At Huzhiou we took taxi to Sheraton Huzhou Hot Spring Resort to view the glamourous round hotel. Well worth the 1hr effort to get there. The next day we headed to West lake. A very popular area to take a walk and we also managed to cross the viaduct by electric trolley. Near one of the West lake entrances was a new restaurant called 'Steam Young'. It was a great experience. Every dish was steamed."

"A bit old, but clean. Restaurant breakfast not many choices and some plates were empty."

"Clean, close to xihu, close to Subway stop. No AC in late October/early November. Have to open window to cool the room. Have to close the window to sleep because of street noise. Bed is a bit on the soft side. In general, good place. "

"Very good location...near to the city centre, train station and bus stop. Very nicely maintained. Only problem was that the staff didnt speak english and there was no fridge in the room."

"Arrived Monday 21 November to find the hotel closed, the door chained up and nobody to help! I had to find another hotel. Then, where, oh, where are the links on the Expedia website to report a problem like this and claim a refund? After considerable effort and going round in circles, I've still been unable to find them. Drop down menus on the website are way too restricted and inflexible for reporting problems. Two reports as feedback have gone unanswered, so now we have a very unhappy customer...