Find 4 Star Hotels in Puerto de la Cruz

"First class "

"Staff was amazing and rooms were really clean "

"Is a very nice hotel "

"Some confusion with the description of the room on the website but this does not reflect on the hotel. Very friendly staff, comfortable beds. More fresh fruit and gluten free options at breakfast, packaged individual yogurt vs the community bowls would have been more sanitary and an improvement. I did not use the pool or other facilities so can not comment. Very good location. "

"Fantastic staff and meals [not so much the snacks] lovely building, a few signs of age in places. Gym is just good enough, activities and pools are great. "

"Clean and most importantly quiet, far away from the drunken louts of Los Cristianos, we even slept well over New Year. Decent breakfast and lots of restaurants within a 10 minute walk. Staff excellent, pricey over New Year but fair. Decent pool, lots of parking nearby. Hilly area but within the resort suitable for anyone. "

"This is a superb hotel in a lovely neighborhood. We were half board and the food was excellent. Breakfast is also excellent but what made the restaurant so good is the staff and the manager Jose. The pool area is beautifully kept and there are plenty of sun loungers. The team at reception are lovely people and the staff who cleaned our room were extremely professional. I would return to this hotel in a heartbeat and probably one of the best hotels that we had the privilege to holiday in for a...

"It in a good condition but old stylish, not modern. Staff are excellent except one lady receptionist who worked on the xmas day was so arrogant to me when I complained how we missed dinner and breakfast on the 24th night and 25th morning because of lack of information on arrival. She was not able to handle our concerns and claimed that it was our fault, no apologises. However every other things went smoothly, good xmas and new year celebrations at the restaurant, well decorated, glammed. Food...

"In short, the stay was positive and I would go again - but there were a few things that were below expectation, especially for a 4-star hotel. Otherwise, great overall. Negatives: No air conditioning: even tho we visited in Nov, still struggled with the hot & humid air - thankfully the staff were able to provide a fan upon request which partially helped. Sewage smell: an unpleasant smell was present in the toilet/bathroom especially throughout the first 2 days. Cockroach: live cockroach...

"It was absolutely amazing. The environment and ambience was incredible. The staff were always available and very helpful. There was music at the bar every evening and the breakfast was really lovely too "

"Very good location."

"Out 5th stay at the Vallemar and standards remain consistently high. An excellent frontline hotel with a wonderful roof terrace and pool. The hotel restaurant overlooks the Lago Martínez and provides a large range of buffet style dishes with produce sourced from its own organic farm. The restaurant staff are professional and attentive. Another very enjoyable visit!"