Find 4 Star Hotels in Hartlepool from SAR 210

"I would have provided full stars if the cleanliness didn’t let it down. On arrival, I went to run my child a bath and there was a pubic hair in the tub, so I checked the shower and a blatant pubic hair left on the cubicle floor, and finally there was what looked like a boot print on the base sheet on the bed. The staff were very quick to send someone to change the sheet. The customer service was second to none, everyone was extremely friendly and professional. It is a shame that those incidences...

"Wonderful stay, staff were all amazing special thanks to Stuart on reception for making some arrangements on the night for us very much appreciated we will definitely be back. "

"Good location and value for money "

"Really nice 2 night stay."

"We had an executive room, which was a fantastic size. There was a lounge area, a good size desk, bathroom had a bath with a powerful shower and the bed was extremely comfortable. There was a minibar in the room, an ironing board and iron and reasonable wardrobe space if you were staying for any period of time. We parked the car in the car park which had enough spaces, even on a weekend although the spaces were tiny and hard to get in and out the car. The restaurant was quiet (no music or...

" Very new hotel with super comfortable beds our studio was spacious had magnificent views down to the Tyne bridge. Excellent soundproofing allowed three great night’s sleep. "

"ASF Dinner "

"The unique experience of staying in a castle"

"Nice room, friendly staff, and a lovely breakfast "

"Entering it and the bar area are lovely. The rooms are very dated and small compared to other hotels in the area. Bed I thought was very hard and pillows far too soft! Also, you can't use contactless payment for the pre-authorisation and as I had no physical card on me, they sent a link for a a pre-auth of £250. If you have a physical card, it's £50. Very dated way of doing things."

"Pretty good overall. Breakfast especially good and room comfortable. Main downside was the bathroom which looked old and tatty especially the silicone sealant. Toilet constantly running. Sink tap constantly leaking from handle and occasionally making a loud vibrating noise which could also be heard coming from other rooms. Shower good though. But liquid soap and shampoo poor quality and nozzles don't screw properly into bottles and don't pump properly. No sound proofing against corridor noise...

"Bathroom was a bit tired. Staff lovely. Great breakfast. "