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"Nice property just off the main street, near train station. It is pet friendly with 3 resident cats roaming around the lobby. You get to book 2 sessions at the baths after checked in, the semi open bath on the 2nd level is popular, while the rooftop bath may not be a good idea in cold weather although the view is great. You get free use of the bicycles for your stay. There is no lift so you have to carry your luggages up and down the stairs."

"The quality of the hot spring water is excellent for the skin."

"There's cats and dog around the place you might get a surprise when they followed you back to the room! Perfect place for cats lover"

"Quiet location just a short walk from the train station. Superb ryokan experience with modern amenities throughout. If you’re fortunate enough to get a room with a private onsen, you can enjoy all manner of luxury beyond the available public onsen facilities. A great option to spoil yourself, if even for a night or two. "

"Excellent "

"Peaceful and quiet, wonderful stay, we enjoyed the private onsen and the kaiseki dinner very much! "

"Room was super spacious!!"

"What a wonderful hotel for vacation in Yufuin. The hotel room is immaculate and the staff service is superb. I will stay at Baien Garden Resort again when I visit Yufuin area."

"Very nice experiencing the traditional Japanese culture, including the hot springs and the food. The staffs are nice and food are delicious. It is very relaxing. Even though, the staffs are mostly from foreign places, they still are able to provide the traditional Japanese experience. "