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"Peaceful and quiet, wonderful stay, we enjoyed the private onsen and the kaiseki dinner very much! "

"We enjoyed our stay at Hoteiya. The staff were kind, knowledgeable, and very attentive. There was a shuttle to and from the Yufuin JR station that was an easy phone call to arrange. The facilities were sparkling clean. We liked the different bathing areas. We didn't have dinner but we loved the breakfasts, which were different every day. The town of Yufuin is breathtaking. It has interesting tourist destinations and good food. Aside from spending time in the onsen, our favorite part of this trip was visiting neighboring Beppu, which was easy to access via the bus stop in front of the resort. Altogether, we had an amazing time and hope to return someday."

"What a wonderful hotel for vacation in Yufuin. The hotel room is immaculate and the staff service is superb. I will stay at Baien Garden Resort again when I visit Yufuin area."

"Travel with kid, room has been upgraded, so nice. Service was excellent, staff are friendly. Meals were great. Highly recommend."

"Very nice experiencing the traditional Japanese culture, including the hot springs and the food. The staffs are nice and food are delicious. It is very relaxing. Even though, the staffs are mostly from foreign places, they still are able to provide the traditional Japanese experience. "

"The staff were so nice, and we were pleasantly surprised when we found out 3 cats lived on the property as well!! Roof top Onsen and first floor were both amazing as well."

"Beautiful place and awesome staff"

"Beautiful property with great staff and facilities. Outside of town, which is walkable but there is an infrequent free shuttle. "

"Very close to station and is quiet. Very good room size with the Mountain View. "