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"This was a lovely hotel with onsen. We decided on a half-board which was breakfast and in room dinner which was wonderful. There were 6-7 course dinner. Beautiful grounds, afternoon drinks , nice gift shop with a great assortment of snack foods, gift items, etc.Staff were very helpful ."

"The staff are amazing. We had help planning our trains and made sure we were at the station early in the morning. They went out of their way to help and it was so very much appreciated. We could easily walk into town. Kinosaki is gorgeous. Highly recommend to anyone looking for an escape from the cities. "

"Great staff, very efficient and so nice. The breakfast was wonderful! Very modern and great space utilization. "

"Really amazing staff, super cute facilities. Would definitely come back! The pictures don't do the place justice. "

"Unfortunately there was only green tea and no coffee in the rooms, however, the chef sells coffee during breakfast for 100 yen which was nice to have. "

"Clean , spacious room with convenient location near the train station."

"Had a wonderful stay, the open air bath rooms are incredible and the staff are so attentive. Will come again "

"We stayed for 2 nights. The property is a bit old but the service was very good even tho the front office staff didn’t speak English well but at least he tried Abd we could still communicate with him. The dinners and breakfasts were very good and we were served by a Taiwanese guy working there. We could communicate with him in both English and Mandarin easily. We loved the Kaiseki dinners and the lovely breakfasts. The onsen was good because hardly anyone from the ryokan used it. Most of the guests staying there used the 6 popular public onsens (1 was under renovation) offered to us. Good experience staying in such onsen town with beautiful canal. "

"All of staff were very helpful."