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"Everything was perfect. The staff were incredibly kind and accommodating. Such a beautiful experience all the way through. The Kaiseki meals were also excellent. "

"The property was well maintained and clean. All mentioned facilities in the property were well maintained. The team was very helpful and always did their best to help us. They went out of their way to make sure that we had a comfortable and pleasant stay. Thank you so much for taking care of us."

"Everything about this property was amazing!! The staff was so kind and helpful, especially Chiba in the dining room. Please do get the half board option! The food I was served was incredible and worth almost as much as I paid for the hotel room. The onsen at the hotel is better than most of the public ones in town. The free massage chairs and foot vibration machines were awesome. Highly recommended!"

"とにかく安くて便利です。"

"."

"This is my third time staying at shogetsutei onsen and I love it. Highly recommend this onsen."

"Enjoyable place to stay. Spa was nice though it was closed the hour before check out, so it was not super convenient. We couldn’t get double beds in the room, which was not ideal for a honeymoon. Still had a good time. "

"Wonderful stay. Friendly, professional and accommodating staff from the moment we drove up to the property to when we depart. The staff even helped to sort out our luggage delivery to the next accommodation in another city. Our hostess Matsuri was sweet, polite and gracious. The property itself is beautiful and exudes an old-world charm, and our room with in-room onsen is such a treat. The meals we had were also delicious and thoughtfully prepared and presented. We had a lovely time at Nishimuraya Honkan and hope to return again."

"We stayed one night as a quick visit. The hotel is located at the end of the onsen strip. It's a older hotel. Lights are dimmer than the ones in the cities. We like that we get futons and sleep on the floor. Front desk staff speaks limited English, but they try their best to answer our questions. They will use a translator to help us understand if we have questions. They also loan out yukata for us to wear and we can onsen hop to other hotel onsen at no additional charge. We get a tour to our room from the hotel staff. Breakfast was absolutely fantastic, but you will need to reserve to get a spot. A lot of shops closed by 8 pm so book dinner at the hotel if it's available. We didn't stay long enough to enjoy the onsen at other hotels so will definitely return to try other onsens next trip. The shower room was super clean for an older hotel. Looks brand new!"