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"Excellent location for the train station and buses. Staff very friendly and helpful. Good value."

"The bathroom was a little dirty but the hotel was comfortable and walking distance from the airport "

"It was out second time staying here as we went to watch a show at the Corn Exchange and it was perfect. "

"Very conveniently located. Clean and tidy. Tea/coffee in the room is a nice touch. Will definitely use again "

"Perfect if your flying the next morning room was great and the breakfast was just right will be staying again."

"Beautifully presented hotel with great facilities, very clean and staff were really friendly and helpful. Excellent location only a short stroll into the city centre. "

"Very friendly staff"

"One of the best hotels for customer experience I've been to: the staff were helpful, polite and always greeted you with a smile. I had contacted them on booking and said it was a special occasion, and when we arrived there was a lovely card and treat waiting for us as a surprise, such a lovely touch. The reception staff were also fantastic at catching my random emails asking for little things to ensure a special surprise for my partner wasn't spoiled; they played along and it went off without a hitch. The Bentley experience was lovely. Only minor complaints were the room smelt a bit musty, but I think the ventilation for the bathroom wasn't as strong as it needs to be. And there was a lot of noise from the room above when they had a shower at 6am on a Sunday - it sounded like water trickling into our room. But if I'm visiting again will definitely stay again. Highly recommended "

"Very good hotel, clean and modern. Excellent location if travelling by train and only 20 minute walk into the centre of town "