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"Lovely hotel, staff very exceptionally friendly, helpful and professional. Rooms and facilities excellent. Gardens are beautifully kept."

"We loved our stay at the Charm boutique hotel, the breakfasts were great and all the staff were friendly and helpful. The maids did a great job servicing the room. As we had already booked the best room with balcony as VIP guests we could not have an upgrade because we had booked the best room, so they left a bottle of prosecco in the room for us. My only gripe was the weather was lovely and to access our balcony we had to climb in and out of the window, as 68 year olds this was an issue, and the hotel could do with changing the bay windows with doors as they are in their sister hotel the Seascape. Apart from this I would thoroughly recommend this hotel. "

"Very comfy bed and pillows. Great night's sleep. Very strange toilet in the bathroom, when you flushed it water splashed out on the floor. To get here from Gatwick Airport, follow the signs from the train station to buses downstairs. Go to Bay 9, and you can catch the bus from there. Be aware it's 5 pounds each way, so this adds quite a bit to your hotel stay. The hotel could do with explaining how and where you get the bus from the airport as it's really confusing for tourists. I would stay again though, as it was an extremely comfortable room. "

"Great nights sleep and great price"

"Loved that it was in the airport "

"Great location! Good services!"

"Great thank you "

"Great stay. Best airport hotel at Gatwick. Everything you need in a high tech app based room. Much better than the Premier Inn"

"Nice hotel, pleasant clean room with a great view, friendly, helpful staff, and good buffet breakfast. It's not the closest hotel to Gatwick, but is only about a 10-minute taxi ride away, so it's definitely manageable. I would stay there again."