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"Yvan the manager was absolutely phenomenal. He took care of us from the time we buzzed in after the private car drove us from Antigua and booked every minute of our stay from the time we woke up to bed time. He made all transportation arrangements and even paid less than half the price for a premium driver back to the Guatemala airport. He arranged the best meals. Constantly had drinks and food delivered to our room amd last but not least on last day extended our stay till 4 pm so we could book the 90 min reflexology and 2 hour massages. Ok I have to admit that him growing up near me north of Montreal Quebec and speaking several languages fluent didn’t hurt. Oh we sampled some of the best IPA ever. My wife and I cannot wait to call Yvan to set up another trip. We even invited him to our house in Tampa for his next vacation. What a great place but it takes a great leader to make it happen. He treats his staff very well and we arranged for everyone on the facilities, including the kitchen staff and the room cleaners to get a proper tip. And Yvan made all the arrangements with them directly without having to stop by a single ATM. 5 star service in Panajachel Guatemala. Now that was a new one for me having been there for the past 35 years. It grew quite a bit. I recommend reconsidering hiking St Pedro Volcano alone in less than 5 hours which we did 12 miles of climbing that day on our watches. Maybe go slower or learn that we are getting a bit older. Thanks so much. Ciao. Mario"

"We arrived late due to a lot of traffic, the hotel was able to accommodate with a lovely dinner for us and remain open. Beautiful location and great staff. "

"Nice place! Lovely staff, good breakfast included. Off-street parking. Awesome location! "

"There aren't enough superlatives to describe El Picnic! From the wonderful hosts to the amazing rooms our stay was perfect."

"Excelente y bello lugar para nuestra corta estadía. Regresaría sin pensarlo."

"Beautiful, great food, great service "

"Perla Maya Hotel was in a great location! It was easy and walkable to restaurants. shopping and ferry locations. The hotel staff is very exceptional, they make your stay feel like home. Thank you Jose Manuel, Domingo, Tomas and Daniel for making us feel safe and also thank you kitchen staff Claudia and Michelle for great breakfasts. I will definitely return to this hotel next time I come to Panajachel!"

"The hotel is well maintained presently located and quiet. It is in the proximity of the town center an very close to the lake Atitlan. A great place to relax after touring other places. "

"Loved this hotel! The room was clean and spacious, the staff was attentive and friendly, and the hotel restaurants food was delicious. The views are incredible!! Will definitely return"