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Porta Hotel del Lago

3.5 star property
Enjoy lakeside tranquility and let helpful staff pamper you while taking care of everything.

Choose dates to view prices

Photo gallery for Porta Hotel del Lago

Property grounds
Exterior
Lake
Aerial view
Standard Double Room, 2 Double Beds | Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Gym
  • Spa
The current price is SAR 483
SAR 616 total
includes taxes & fees
18 Feb - 19 Feb

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Room options

Available filters for rooms
Showing 5 of 5 rooms

Premium Double Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 26 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds, Lake View

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Double Room, 2 Double Beds, Lake View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 25 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds

Highlights

Balcony
Free cribs/infant beds
TV
Blackout drapes/curtains
Portable fan
Premium bedding
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Double Room

Traditional Double Room | Premium bedding, desk, blackout drapes, iron/ironing board

Traditional Double Room

Highlights

Balcony
Free cribs/infant beds
TV
Blackout drapes/curtains
Portable fan
Premium bedding
Hair dryer
Private bathroom
  • 26 sq m
  • Partial lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Double Room

Television

Classic Double Room

Highlights

Balcony
Free cribs/infant beds
TV
Blackout drapes/curtains
Portable fan
Premium bedding
Hair dryer
Private bathroom
  • 26 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
18 Feb - 19 Feb
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About the neighborhood

Map
2a Avenida 06-17 Zona 2, Panajachel, Solola

What's nearby

  • Lake Atitlán - 4 min walk
  • La Galeria - 4 min walk
  • Casa Cakchiquel Arts Center - 7 min walk
  • Church of Saint Francis - 14 min walk
  • Panajachel Municipal Market - 15 min walk

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 115 min drive

Restaurants

  • ‪The Little Spoon - ‬5 min walk
  • ‪Sunset Bar - ‬4 min walk
  • ‪Restaurante El Cayuco - ‬5 min walk
  • ‪Restaurante el chaparral - ‬10 min walk
  • ‪Guajimbos - ‬9 min walk

About this property

Porta Hotel del Lago

Family-friendly hotel near Lake Atitlán
Consider a stay at Porta Hotel del Lago and take advantage of an airport shuttle, a poolside bar, and a terrace. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. Free WiFi in public areas is available to all guests, along with a garden and a playground.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Babysitting (surcharge), meeting rooms, and bicycle parking
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 100 rooms feature comforts such as premium bedding. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with showers and free toiletries
  • 32-inch TVs with premium channels
  • Balconies, LED light bulbs, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–10:30 AM: USD 12-20 for adults and USD 10-15 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Bike parking
  • Children's pool
  • Fitness center
  • Outdoor pool
  • Playground
  • Sauna
  • Spa services
  • Hot tub

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare
  • In-room child care (surcharge)
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Conference center (4725 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible airport shuttle
  • In-room accessibility

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Living plant wall
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from May 1 2025 to October 15 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 7 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 20 for adults, and USD 10 to 15 for children
  • Airport shuttle fee: USD 200 per person (one-way)
  • Pet fee: USD 25 per pet, per day
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Porta Lago
Lago Porta
Porta del Lago
Porta del Lago Panajachel
Porta Hotel
Porta Hotel del Lago
Porta Hotel del Lago Panajachel
Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan
Porta Hotel Panajachel
Porta Hotel Lago Panajachel
Porta Hotel Lago
Porta Lago Panajachel
Porta Lago
Porta Hotel Del Lago Panajachel Guatemala - Lake Atitlan
Porta Hotel del Lago Hotel
Porta Hotel del Lago Panajachel
Porta Hotel del Lago Hotel Panajachel

Frequently asked questions

Does Porta Hotel del Lago have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Porta Hotel del Lago pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 25 per pet, per day.

How much is parking at Porta Hotel del Lago?

Self parking is free at this property.

What time is check-in at Porta Hotel del Lago?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Porta Hotel del Lago?

Check-out is at 11:00 AM.

Does Porta Hotel del Lago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 200 per person applies.

Where is Porta Hotel del Lago located?

This family-friendly Panajachel hotel is located on a lake, within a 5-minute walk of Multiple Use Area Lake Atitlan Basin and Lake Atitlán. La Galeria and Azul Maya Archaeological Museum are also within 10 minutes.

Porta Hotel del Lago Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 478 out of 964 reviews
Rating 8 - Good. 303 out of 964 reviews
Rating 6 - Okay. 112 out of 964 reviews
Rating 4 - Poor. 41 out of 964 reviews
Rating 2 - Terrible. 30 out of 964 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Ben

I just wouldn’t pay 4-star price for this. Food on property isn’t great, A/C was loud and wasn’t efficient. TV and phone didn’t work. We also ordered room service and after 45 mins (they said it would be 20), we went downstairs to check on it. Turns out it had just been sitting under plastic wrap and got super cold and soggy. The restaurant wasn’t busy either they were just standing around. If this was a 2-3 star I’d be totally happy! Pool is good, location is good, super safe. But given they are charging more, I just wouldn’t recommend to anyone of my friends.
Stayed 1 night in Feb 2025

10/10 Excellent

Mary Ann

Traveled with group
The property and staff were amazing
Stayed 2 nights in Feb 2025

10/10 Excellent

Courtney

I enjoyed staying here
Stayed 2 nights in Feb 2025

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno todo estuvo excelente
Stayed 1 night in Feb 2025

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exlente servicio y atención
Stayed 2 nights in Feb 2025

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities
Todo nos pareció excelente

10/10 Excellent

Marco A

Traveled with family
Liked: Amenities
Nice
Stayed 1 night in Jan 2025

4/10 Poor

Tolentino

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The only thing was the VIP access the reception was poor
Stayed 1 night in Feb 2025

6/10 Okay

julieta

Traveled with partner
Liked: Cleanliness, staff & service
Clean restaurant. Good location. Furniture looks old.
Stayed 3 nights in Jan 2025

8/10 Good

Matt

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good place to stay. The views are the best in town and its location is great to access the docks. We didn’t like how there wasnt a refrigerator, and they had some unnecessary strict rules that made no sense like not bringing outside drinks into the hotel.. very odd, but overall we liked it and would recommend staying there!
Stayed 3 nights in Jan 2025

8/10 Good

Adriana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful sunrise view of the volcanos
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, clean, great food at good prices, friendly and helpful staff, lots to do for kids but also fun and relaxing for the adults.
Stayed 3 nights in Jan 2025

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Elias

Disliked: Property conditions & facilities
Un guardia me discrimino
Stayed 2 nights in Jan 2025

10/10 Excellent

Darlene

Stayed 1 night in Jan 2025

10/10 Excellent

Onelia

Stayed 2 nights in Jan 2025

6/10 Okay

tonko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Steven, Portland

Stayed 1 night in Dec 2024

10/10 Excellent

Juan Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Felt like home not a hotel
Stayed 2 nights in Dec 2024

8/10 Good

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great but the bed was not comfy.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and helpful, and the room was beautifully maintained with a gorgeous view of Lago Atitlán. I look forward to returning!
Stayed 1 night in Nov 2024

8/10 Good

Daniel

Stayed 1 night in Dec 2024

10/10 Excellent

RONALD

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest hotel in the area, staff was very friendly which is not common here. The bed amazing!
Stayed 1 night in Dec 2024

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful view, friendly staff
Stayed 1 night in Dec 2024

8/10 Good

Alan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous Hotel, our view of the lake was gorgeous, I think the AC could be improved but overall great stay!
Stayed 2 nights in Dec 2024