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"Excellent service checking in and room was clean. Only minor issues like the desk lamp having no bulb and second shower head broken but overall great room regardless. Very quiet area and plenty of off street parking with the overflow option into Wests."

"Close to Newcastle No2"

"Jacinta was amazing, and the strong ported who carried our luggage upstairs. If you want a lager couple of rooms, and an original large vintage bathroom that takes you back in time with a genuine old bathtub then The grand is for you, three of us stayed to see Cindy Lauper in concert. It exceeded my expectations, warm, friendly and great atmosphere, you cant ask for much more, and the price was so great, I will return again and tell everyone, Absolutely could not fault it."

"Recently stayed and loved the location and size of the unit. Staff were amazing with easy check in/check out. Will definitely stay again when we are in the area. "

"Check in was easy. The reception team member was pleasant and informative. There’s plenty of parking. The property is well maintained and has a lovely vibe. Great food and entertainment. Rooms are clean and pretty much sound proof. Our balcony overlooked the pool and lake on the 4th floor and was perfect to watch the sunset and sunrise. "

"Handy to hospital. Very comfortable "

"Great location and magnificent view of the ocean - from your bed"

"Brilliant hotel, with spacious rooms great for families, pool facilities, buffet breakfast, room service, free onsite parking, walkable to shops, restaurants, cinemas & a McDonald’s within 1km. We always enjoy our stay here."

"It was like a little piece of paradise, especially the bath tub and shower. We were there for work so a very nice surprise when entering the lobby and then the room. the staff were absolutely amazing 5 stars all the way "