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"Posada del Tepozteco was truly a beautiful property. The grounds were well taken care of and the staff was friendly and accommodating. Oscar and Marco took great care of us at breakfast. Housekeeping and room service was also very attentive and wonderful. I felt relaxed and safe while still being close to the zocalo. I loved the views and had an amazing experience with Dahlia during my temazcal. I hope to visit and stay here again. "

"Amazing location! the pool is incredible, the massage were top tier, and the service was impeccable. Highly recommend! "

"Let me start by saying that property is far and hidden from downtown. Once checked in, we discovered there was no hot water. They stated pump was broken and they could not guarantee it being fixed anytime soon, this mid January. In addition, both night stand lamps did not work, phone in room did not work, had to walk across the resort to contact staff, who’s solution was to shower in the spa area which was not close to us. When we inspected the jacuzzi, it was broken and they stated our reservation did not include one, even though we had access to it. Upon immediately checking out to find a place with hot water, they stated to contact Expedia for resolution, upon contacting Expedia they referred me to the hotel and no one accepted responsibility. $176 for one night folks. "

"Excellent "

"El clóset no estaba funcionando y la pantalla tampoco"