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Hotel Las Puertas de Tepoztlan

3.5 star property
Beaux Arts hotel with a full-service spa and a rooftop terrace

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Las Puertas de Tepoztlan

Exterior
Exterior
Exterior
Fitness facility
Master Suite | Minibar, in-room safe, desk, iron/ironing board

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot Tub
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pool
  • Laundry
The price is SAR 495
SAR 593 total
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Master Suite

Master Suite | Minibar, in-room safe, desk, iron/ironing board

Master Suite

Highlights

Plasma TV
Ceiling fan
Separate bedroom
Private bathroom
Shower/tub combination
Free bottled water
Minibar
Coffee/tea maker
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Doble Queen)

Minibar, in-room safe, desk, iron/ironing board

Junior Suite (Doble Queen)

Highlights

Plasma TV
Ceiling fan
Separate bedroom
Private bathroom
Free bottled water
Minibar
Coffee/tea maker
Cable channels
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

Highlights

Plasma TV
Ceiling fan
Separate bedroom
Private bathroom
Bathrobes
Free bottled water
Minibar
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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Property amenity

Casa Ndomi Tepoz

Pool
Spa
Parking included
Free WiFi
8.2 out of 10, Very Good, (105)
The price is SAR 269
SAR 323 total
includes taxes & fees
2 Jan - 3 January 2025
Casa Ndomi Tepoz

About the neighborhood

Map
Calle de la Jardinera #14, Barrio La Santisima Trinidad, Tepoztlán, MOR, 62520

What's nearby

  • Artisan Market of Tepoztlán - 9 min walk
  • Bajo La Montaña - 9 min walk
  • Experiencia Tepoztlan Language School - 15 min walk
  • Tepozteco Pyramid - 2 min drive
  • El Suspiro Tepoztlan - 4 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 93 min drive

Restaurants

  • ‪Los Colorines - ‬5 min walk
  • ‪El Rey Tepozteco - ‬4 min walk
  • ‪La Colorina - ‬3 min walk
  • ‪Hielocos - ‬4 min walk
  • ‪Tepoz House - ‬3 min walk

About this property

Hotel Las Puertas de Tepoztlan

Hotel in the city center
A poolside bar, a rooftop terrace, and a garden are just a few of the amenities provided at Hotel Las Puertas de Tepoztlan. Indulge in a body scrub, aromatherapy, and reflexology at the onsite spa. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance
  • 1 meeting room, luggage storage, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Las Puertas de Tepoztlan offer amenities such as free WiFi and safes, in addition to minibars and free bottled water.
More amenities include:
  • Bathrooms with free toiletries
  • 32-inch plasma TVs with cable channels
  • Coffee/tea makers, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee weekdays 8 AM–noon: MXN 200-400 for adults and MXN 200-350 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Spa tub

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space (108 square feet)
  • Meeting room

Outdoors

  • Garden
  • Pool sun loungers
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Reflexology

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels

Entertainment

  • 32-inch plasma TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 400 for adults, and MXN 200 to 350 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Hotel Las Puertas Tepoztlan
Hotel Las Puertas
Las Puertas Tepoztlan
Las Puertas De Tepoztlan
Hotel Las Puertas de Tepoztlan Hotel
Hotel Las Puertas de Tepoztlan Tepoztlán
Hotel Las Puertas de Tepoztlan Hotel Tepoztlán

Frequently asked questions

Does Hotel Las Puertas de Tepoztlan have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Las Puertas de Tepoztlan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Las Puertas de Tepoztlan?

Self parking is free at this property.

What time is check-in at Hotel Las Puertas de Tepoztlan?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Las Puertas de Tepoztlan?

Check-out is at noon.

Does Hotel Las Puertas de Tepoztlan provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Las Puertas de Tepoztlan located?

Located in the heart of Tepoztlán, this spa hotel is within a 10-minute walk of Tepoztlán Museum Carlos Pellicer Collection, Cocinar Mexicano, and Artisan Market of Tepoztlán. Bajo La Montaña and Ex-Convent of the Nativity are also within 15 minutes.

Hotel Las Puertas de Tepoztlan Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 143 out of 320 reviews" "
Rating 8 - Good. 88 out of 320 reviews" "
Rating 6 - Okay. 50 out of 320 reviews" "
Rating 4 - Poor. 21 out of 320 reviews" "
Rating 2 - Terrible. 18 out of 320 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Antonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is clean and great location. Needs coffee maker, drinking water, walking ramp within facility.
Stayed 2 nights in Sep 2024

10/10 Excellent

Hugo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El clóset no estaba funcionando y la pantalla tampoco
Stayed 1 night in Jul 2024

10/10 Excellent

Noemi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Main Street. Easy to find.
Stayed 2 nights in Jul 2024

10/10 Excellent

Norma, reseda

Stayed 2 nights in Jul 2024

4/10 Poor

Maria

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Necesitan capacitar más al personal ,cuando llegue al le dije que me había dado cuenta que en su hotel era VIP lo que el joven me contestó fue : Que yo buscara el beneficio en Expedía que ellos no tenían que ver nada ,le dije que era mi segunda vez en su hotel , igual no le importo. Al día siguiente al entregar la llave NO me dejaban salir , le pregunté por qué ? Y ella me dijo que hasta que revisaran la habitación, por si acaso hacía faltaba algo , Y por si las toallas estaban sucias o las sábanas , le dije soy viajera frecuente y nunca me habia pasado por algo tan desagradable y humillante.
Stayed 1 night in Jul 2024

10/10 Excellent

Baltazar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not know there was such a nice hotel in Tepoztlan near all the stores and the entrance to the archeological site. I got a good night's sleep and was relaxed and well-rested. I will definitely be returning here in the foreseeable future.
Stayed 1 night in Jul 2024

6/10 Okay

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
El staff es muy amable
Stayed 1 night in Jun 2024

6/10 Okay

Alvaro

Disliked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Apr 2024

10/10 Excellent

FRANCISCO GERARDO, GUADALAJARA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, the hotel is near the main square of the town, a block far from the Main Street, that leads you to the best attractions of the town. Is the way to climb the mountain “Tepozteco” and also lots of stores and restaurants. The personal in the hotel are very friendly. They provide only breakfast, which is better than other restaurants and with an amazing view to the mountains. The terrace is quite a good place to have some photos and relax. The hotel have a very good parking lot. But I must say that Tepoztlán is a very difficult town to drive, it have narrow streets and often you get stuck between them. The shower have nice pressure and bathroom with a balcony. I find the hotel a very good discovery.
Stayed 2 nights in Jan 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super recomendado
Muy acogedor el lugar, limpio, tranquilo y el personal excepcional, pero lo mejor céntrico todo nos quedó cercas caminando.
Stayed 1 night in Dec 2023

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved breakfast on the rooftop terrace with lush surroundings and views of the cliffs around town.
Stayed 1 night in Nov 2023

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Prompt service upon arrival, courteous, room clean, and good illumination, staff attentive to request, all information clear and bill disclosed
Stayed 1 night in Sep 2023

10/10 Excellent

israel

Stayed 1 night in Jul 2023

2/10 Terrible

ERICK

Disliked: Cleanliness, staff & service, property conditions & facilities
The worst hotel i haver ever been
Stayed 1 night in Jul 2023

8/10 Good

Steven

Stayed 7 nights in Apr 2023

6/10 Okay

Ramiro

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Food too pricey
Stayed 1 night in Mar 2023

4/10 Poor

Eduardo

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No habia agua caliente, y el teléfono no servia (desconectado) por lo que nunca pude llamar a recepción.
Stayed 1 night in Feb 2023

4/10 Poor

Jay, Park Ridge

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pool area is amazing. Property has great potential. Room was in disrepair and dirty. We paid for two nights and slept elsewhere and checked out early!

8/10 Good

maria lourdes

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A good place to stay, it is less than 5 minutes walking distance from downtown. The room was clean and very spacious, it has a mini fridge to place leftovers and drinks. To the residents, this hotel is one of the best hotels in the area. Only a few downfalls, there is no phone inside the room. communication is via personal cell phone and WhatsApp with the lobby receptionist. Ivette at the front lobby was super helpful and friendly. There is no bar inside the hotel. No coffee in the rooms and their restaurant is open after 830 am. These were minimal things, but I will stay again at this hotel.

6/10 Okay

michael

Traveled with partner, Traveled with family
Liked: Cleanliness
Appears to be clean, no thrills place. Reception did not speak English but tried to be helpful. Had to ask for towels-didn’t have enough for two Hotel did not seem to be full, but we weren’t allowed to check in before 3pm. The door lock was difficult to operate-had to ask for assistance.
Stayed 1 night in Dec 2022

4/10 Poor

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service

10/10 Excellent

Azad

Stayed 1 night in Nov 2022

10/10 Excellent

Lilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice property. The service was incredible
Stayed 2 nights in Nov 2022

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location to move around town . Basic breakfast . Good service .
Stayed 1 night in Aug 2022

8/10 Good

Nuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo el personal fue muy amable, las instalaciones son muy lindas y bien distribuidas, adicional a que está mega cerca de la calle principal, tipo a 250 pasos. La habitación (master suite) es enorme, muy cómoda y bien distribuida. Lo único malo es que de los desagües del baño salen olores, por lo que es importante no olvidar cerrar la puerta al salir. Todo lo demás muy bien.
Stayed 2 nights in Aug 2022