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Casa Francisco Cuernavaca

4.0 star property
Beaux Arts hotel with 2 outdoor swimming pools connected to a shopping center in Cuernavaca

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2 outdoor pools, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers
Terrace/patio
Executive room, Pool front, 2 double beds | Terrace/patio
Executive room, Pool front, 2 double beds | Premium bedding, down comforters, pillowtop beds, in-room safe
Executive Room, 2 Double Beds | Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • 24/7 front desk
  • Room service
The current price is SAR 269
SAR 322 total
includes taxes & fees
18 Mar - 19 Mar

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Room

Highlights

Balcony or patio
Air conditioning
HDTV
Pillow menu
Pillowtop bed
Separate bedroom
Ceiling fan
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Executive room, Pool front, 2 double beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive room, Pool front, 2 double beds

Highlights

Balcony or patio
Air conditioning
HDTV
Pillow menu
Pillowtop bed
Ceiling fan
Blackout drapes/curtains
Down duvet
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Suite, 1 King Bed

Highlights

Balcony or patio
Air conditioning
HDTV
Pillow menu
Pillowtop bed
Separate bedroom
Ceiling fan
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 2 Double Beds

Highlights

Balcony or patio
Air conditioning
HDTV
Pillow menu
Pillowtop bed
Ceiling fan
Blackout drapes/curtains
Down duvet
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 2 Double Beds

Highlights

Balcony or patio
Air conditioning
HDTV
Pillow menu
Pillowtop bed
Ceiling fan
Blackout drapes/curtains
Down duvet
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Map
Coronel Ahumada 203, Col. Lomas del Mirador, Cuernavaca, MOR, 62350

What's nearby

  • Teopanzolco Archaeological Zone - 18 min walk - 1.6 km
  • Forum Cuernavaca - 3 min drive - 2.8 km
  • AVERANDA - 4 min drive - 4.0 km
  • Galerias Cuernavaca Mall - 4 min drive - 4.4 km
  • Cuernavaca Cathedral - 5 min drive - 3.4 km

Getting around

  • Benito Juarez International Airport (MEX) - 91 min drive

Restaurants

  • ‪el Camaron Guasaveño - ‬2 min walk
  • ‪Taqueria Erendira - ‬5 min walk
  • ‪Barbacoa Alex - ‬7 min walk
  • ‪El Samborsito - ‬6 min walk
  • ‪Carl's Jr. - ‬6 min walk

About this property

Casa Francisco Cuernavaca

Upscale family-friendly hotel near Galerias Cuernavaca Mall
Consider a stay at Casa Francisco Cuernavaca and take advantage of a free daily manager's reception, a terrace, and a garden. The on-site international cuisine restaurant, Primavera, offers breakfast, brunch, lunch, dinner, and al fresco dining. In addition to a playground and dry cleaning/laundry services, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a 24-hour front desk, and a ballroom
  • A TV in the lobby, a front-desk safe, and 1 meeting room
  • Guest reviews say great things about the helpful staff
Room features
All 100 rooms feature comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-compatible safes and air conditioning.
More conveniences in all rooms include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch HDTVs with Netflix, streaming services, and cable channels
  • Balconies or patios, ceiling fans, and daily housekeeping

Languages

English, Spanish

Similar properties

Restaurant

Fiesta Inn Cuernavaca

  • Pool
  • Pet friendly
  • Kids pool
  • Free WiFi
8.6 out of 10, Excellent, 1,007 reviews
The price is SAR 249
SAR 299 total
includes taxes & fees
18 Mar - 19 Mar
Fiesta Inn Cuernavaca

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: MXN 280 for adults and MXN 190 for children
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Restaurants on site

  • Primavera

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fitness center
  • Playground

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Turndown service

Business services

  • Business center
  • Conference space (1184 square feet)
  • Meeting room

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • This property does not have elevators

More

  • Mosquito nets
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Cable channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

Outdoor space

  • Balcony or patio

More

  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 400
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Breakfast is not included in breakfast rates for children ages 0-11 who share existing bedding with a parent, and can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 280 for adults and MXN 190 for children
  • Early check-in fee: MXN 400 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Occidental Cuernavaca Barceló Hotel Group
Barceló Hotel Cuernavaca
Barceló Cuernavaca Hotel
Occidental Cuernavaca Hotel
Occidental Barceló Hotel Group
Occidental Cuernavaca Barceló Group
Barceló Cuernavaca
Casa Francisco Cuernavaca Hotel
Casa Francisco Cuernavaca Cuernavaca
Occidental Cuernavaca Barceló Hotel Group
Casa Francisco Cuernavaca Hotel Cuernavaca

Frequently asked questions

Does Casa Francisco Cuernavaca have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM–9:00 PM.

Is Casa Francisco Cuernavaca pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Francisco Cuernavaca?

Self parking is free at this property.

What time is check-in at Casa Francisco Cuernavaca?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of MXN 400 (subject to availability).

What time is check-out at Casa Francisco Cuernavaca?

Check-out is at noon. Late check-out is available for MXN 500 (subject to availability).

Where is Casa Francisco Cuernavaca located?

This family-friendly Cuernavaca hotel is located on the boardwalk/promenade, within 2 mi (3 km) of Teopanzolco Archaeological Zone, Ethnobotanical Garden and Museum of Traditional and Herbal Medicine, and Forum Cuernavaca. Artisanal Market and Juarez Garden are also within 2 mi (3 km).

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Casa Francisco Cuernavaca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 1003 reviews
Rating 8 - Good. 264 out of 1003 reviews
Rating 6 - Okay. 114 out of 1003 reviews
Rating 4 - Poor. 32 out of 1003 reviews
Rating 2 - Terrible. 46 out of 1003 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 5 nights in Jan 2025

10/10 Excellent

Gildardo

People was very friendly and the place was very clean
Stayed 5 nights in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, well maintained property
Stayed 4 nights in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, reasonably priced. Attentive staff
Stayed 4 nights in Jan 2025

10/10 Excellent

Yesica Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Feb 2025

10/10 Excellent

arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast & the pool & friendly people
Stayed 4 nights in Nov 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 7 nights in Jan 2025

10/10 Excellent

Tania

Liked: Amenities, property conditions & facilities
Like
Stayed 1 night in Feb 2025

10/10 Excellent

LUZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience staying at this property. Very nice staff, clean and comfortable accommodations. The food at the restaurant was very good.
Stayed 3 nights in Oct 2024

8/10 Good

Hipolito

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Hotels very clean service was great. My room didn't have hot water but they fixed it the day after. Food was very good . Security guard at night was cool.
Stayed 5 nights in Dec 2024

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
The room doesn't have coffee machine. Dead bolt was broken.i don't feel safe
Stayed 1 night in Feb 2025

10/10 Excellent

MARA

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Delta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing customer service. They make you feel right at home. It is a little noisy, but ok.
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos A. Colin

Liked: Cleanliness, property conditions & facilities
super
Stayed 2 nights in Nov 2024

6/10 Okay

Hector

Liked: Cleanliness, staff & service
Good for a quick stop, a good night rest and that is it.
Stayed 1 night in Sep 2024

10/10 Excellent

Ana Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
,
Stayed 1 night in Dec 2024

10/10 Excellent

arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 1 night in Sep 2024

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities
Good option, some rooms needs a little more attention in cleaning and maintenence
Stayed 2 nights in Oct 2024

6/10 Okay

Victor

Liked: Cleanliness
Rooms outdated and SUPER NOISY. restaurant service deficient. No where to find drinking water after midnight.
Stayed 1 night in Nov 2024

10/10 Excellent

Evel Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
- Keycards are reused and not rotated. Security concern as anyone could keep one and open your room. - door locks borderline do not function. We’ve been locked out of our room several times. - AC broken in our first room - Fridge broken in our first room - Door lock didn’t open 90% of the time in our first room - Door lock didn’t open 50% of the time in our second room - Door lock didn’t work at all on one keycard on our THIRD room - Keycards have to be reprogrammed daily - Several receptionists had bad attitude - Receptionist refused to speak to me in English. I can speak Spanish ok but English preferred. So either she is not qualified for the position or was being ignorant in purpose. - Blinds do not shut entirely - Blind “rod” kept coming unhooked - Bathroom door doesn’t latch/stay closed in our second room - Sewage smell in bathrooms in 3 rooms - Electrical outlet pulled away from wall in first room. Safety risk. - Front desk staff argumentative and rude. Kitchen staff great. - parking lot guard rude, and tried to argue and intimidate my family. My family was scared he was going to hurt them. Avoid at all costs.
Stayed 7 nights in Jul 2024

6/10 Okay

Noely

Liked: Cleanliness
En buen lugar para dormir, no tuve la oportunidad de disfrutar el hotel , iba en plan de trabajo por lo que llegamos en la noche y salimos muy temprano por la mañana .
Stayed 1 night in Mar 2025

10/10 Excellent

Aranza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena relación calidad precio, habitaciones cómodas y limpias. La zona de restaurante es pequeña y a veces no había mesa o sillas para los comensales
Stayed 2 nights in Feb 2025

10/10 Excellent

ARTURO ROSAS

Liked: Cleanliness, staff & service, property conditions & facilities
Buena estancia
Stayed 2 nights in Feb 2025