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"The staff was very professional and really pleasant and easy to takk to just absolutely amazing..The dining was also great the decor and the food was just excellent the Villa's were clean and had a homely feel ..just an amazingly great place!! "

"From the moment we arrived, we felt truly special! Being upgraded to a better suite for our 38th anniversary was beyond generous, and the views were absolutely AMAZING. This retreat was the perfect blend of art, nature, and peaceful reflection. Every day started with a breathtaking sunrise at breakfast and ended with the most beautiful, jaw-dropping sunset at dinner. We even experienced a small earthquake and were treated to a delightful visit from a family of monkeys! The staff were incredibly attentive to all our needs, making the experience even more memorable. The local walk through the rice fields was definitely a highlight — a magical moment we’ll never forget. We’re so thankful for this incredible getaway!"

"This resort made us feel like royalty from the moment we arrived. Everyone has a smile and seems to be happy to serve. I cant speak enough about the quality of customer service. "

"The staff, food, room, shower were all amazing. And the location is perfect. I would absolutely recommend the Alaya for anyone considering Ubud. "

"The property is very beautiful, very clean and well maintained. . We stayed in Villa 1 right near the reception area with a private pool. The staff is super friendly, and courteous. All the staff members are very attentive to our needs. Every staff members say hello when they see us during our 4-day stay and paid attention to every small details (e.g. remembering our name and villa number). The restaurant on the property, Shrida, serves excellent dishes and the staff there are wonderful. We ate most of our meals at the restaurant because the food and service staff are excellent. The property is located right off the main street in town and is within walking distance to many shops and restaurants in a lively area. The transportation service, and local tour packages offered are excellent and reasonably price. We booked a full day tour that included visiting the nearly monkey forest, rice fields,, coffee farm, temples, and water falls and enjoyed it very much. Our driver and tour guide (Wayan) was super knowledgeable, friendly and very patient in answering all our questions. We took advantage of the spa package and had the best spa treatment on our trip to SE Asia. Overall, we had a wonderful time and so glad that we stayed at the Royal Kamuela. We could not be any happier with the services. We would recommend this property without hesitation. Thank you Royal Kamuela team for making our stay for our anniversary to memorable. "

"Important: If booking, make sure the road giving access to the city center is fixed, or you will have to choose between a 20 min. detour or riding a scooter. Very kind staff and very clean rooms. Breakfast buffet is adequate and the pool is great but could be cleaner. The resort is beautiful and a calm getaway not too far from the city center (if the road gets fixed). The shuttle to the city center hours could be better, they cutoff before supper which is pretty annoying. I would gladly book here again."

"I had noooo idea an Elephant comes to your room EVERY night and takes you to dinner. Out of this world. Truly amazing experience that i hope all my friends and family will see in their lifetime. Such a clean feel good place. And the elephants look like their really haopy and taken real good care of"

"This property exceeded my expectations. From the staff the the view, I was completely satisfied. My only concern is the amount of ants that reach up to the 5th floor. "

"Peaceful surroundings and great pool area with great service staff."