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"The hotel staff was lovely and spoke great English. It was easy to communicate with them. The room I booked was spacious compared to other Japanese hotels, so my partner and I were happy. The hotel is near a bus stop and a subway station that was central to most sites on our itinerary. The pillows were a bit small for my liking, but I would definitely book here again on my next trip to Kyoto."

"Clean, located next to a subway exit. Staff was friendly. The room was clean and the hotel libby and lounge areas were cery clean. "

"Excellent hotel, high quality in everything, spacious and luxurious"

"The staff were very nice. The property has two locations, make sure you give the taxi the correct location. The shuttle stops quite far away and you have to walk. If you take the later shuttle you will have to find you own way back. There are a lot of taxis at the Bamboo forest. There is a great cafe called School Bus a 100 feet away. It is great food. We were not. If fan of hotel’s breakfast. When at some point I needed a familiar food and the McDonald was walking distance. Metro is cross the street. Rooms are very small but we only slept there so we did not mind it. The hot tea machine in the lobby was a nice welcome since we were cold and I do r like using the kettles in the rooms. If you are going for an overnight visit, no need to pack slippers, toothbrush and toiletries. They even provide PJ if you are not OCD."

"Great stay! "

"Excellent rooms"

"Gorgeous hotel with a large room perfect for our family of 4. Drinks in the minibar were included as well which was a nice surprise. "

"I think the La’gent is a relatively new property so it is very fresh, clean & stylish. The staff was friendly & helpful. Love the jammies!"

"Our check-in was tremendous: the woman there was so efficient, gracious and kind and her English was perfect. All Japanese hotels maintain a high standard, but the Okura is in a category all its own. And the room is comfortable, and graced with a lovely view."