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"Centrality is great and professional staff."

"Everything was amazing"

"Location "

"Perfect location for what we needed. Great view of Tower Bridge. Comfortable large room. Would have liked tea /coffee facilities in the room but bottled water was supplied "

"Nice common areas available for guests."

"Very compact but clean and everything you could need for a short stay Well located for amenities and tube . Would use again "

"We stayed here as we were going to see a show at Dominion Theatre and it was an excellent location. We stayed in a newly refurbished room and it was everything we needed. Room was modern, don’t get me wrong slightly on the small side but absolutely workable and we were out constantly so we were more than happy with the room for our stay and price point was fair. Loved that the room was modern. Really nice facilities. Will be staying again for our next show. Location made it so easy to go and do lots of other things in London. Great experience. The only downfall for us was were the lifts - we were on the 9th floor but the lifts on the way down stopped at every floor and people kept trying to ram themselves into this small lift - not much the hotel can do there in terms of people thinking it’s appropriate to keep trying to get into a small space. We also tried the bar/ restaurant connected and food was fine but the chicken Goujons were frozen so didn’t enjoy them as quality felt low. Really don’t want any of that to take away from our enjoyment of staying here just want to give an honest review. Will absolutely be back! "

"The location was excellent, with its close proximity to the Embankment Underground metro station (3 min. walk) and various tourist attractions. I found the staff to be both polite and friendly. In addition, the breakfast buffet was excellent. I also enjoyed delicious lunch and dinner at the restaurant, and the food and drinks at the bar were great. "

"Always have a good stay at the Plaza. Enjoyed the room service. "