Find all hotels by Best Western in Sutton

"Nobody wants to be unwell when they’re away, but there’s little better test of a hotel’s quality of service. The food and courtesy of staff was already worth recommending, but when I became sick the staff went above and beyond to support my family and me. Genuine care and compassion, with thoughtfulness and a bias for action make a BIG impact when brought together at a time when they can make such a difference to the human experience. Highly recommend."

"Everything was good except for the heater in the room which was not working and was not fixed even after multiple request at the reception."

"Hotel was clean and comfy. Staff were very pleasant and knowledgeable about the local area and transport. Breakfast was lovely. "

"The room was a very small single with bathroom en suite. It was in a clean condition with Wifi, tea/coffee, hairdryer and safe were provided as well as a range of bathroom items. The bed was comfortable yet small. As regards value for money in that location close to Victoria Station, I had no complaints. Staff were helpful and a pretty basic breakfast was available for a modest price. I had difficulty operating the heating/AC system with both a wall AC unit and radiator with separate controls,...

"Great place to stay and all the staff were so friendly and helpful! "

"Bed was large and comfortable, room did not have AC and was very hot, managed to turn off radiator and open window so all good. Bathroom needs updating, breakfast was good and fresh, well situated in the town centre with adequate parking."

"The only flaw we encountered is that the doors are not very noise aisolating, and you can hear all the noises coming from the corridors. Mostly it was annoying in the morning during the cleaning shift. "

"We wanted somewhere to stay that was not far from the airport as we had an early flight next morning. And was only 30min tube ride to the West End. Hotel was just opposite Northfields tube station so ideal and convenient for what we wanted to do. Only down side was the station has no escalators/lift, but only has one set of stairs to platform. All staff very friendly and helpful, restaurant looked nice but we did not sample the menu as we had a booking in the West End."