Find Hotel with a Concierge in Sunset Road

"I was very disappointed in the property when we arrived. I feel like at one point I’m sure the property and our room did look like the pictures, but upon arrival our room was rough and run down. Our room was dirty, dingy, and run down. The mosquitos were terrible as well and made the room uninhabitable. There were more in our room than outside. We ended our stay at Alan Bidadari and checked out sooner than we planned to. "

"Not what the photos showed at all"

"The villas are very nice. The villa we stayed in was rather large. The perks included a private pool (good size and quite deep), large living space with fully equipped kitchen, large dinning table and large lounge area with a flat screen. There is also a private toilet separate to the the master bed room. Master bed room is large with plenty of room for storage. There is a very luxurious spa next to the master room and outside shower area with a private bathroom/toilet facilities all included....

"They proactively offered an early check-in w/out a fee. The staff are very nice and friendly. They even made a tour of the villa and showed us where everything is like kitchenware etc… "

"Staffgreeted us at reception and told us there was no restaurant and only food available via room service (there is one we later found out). Property is run down, the sink tap wobbled so much I thought it might break off. Bathroom was yuck. Wifi super slow and breakfast included gives you one pancake cut into 1/4's. We paid for 7nights but checked out after 5 to go to another hotel"

"The staff were so nice and helpful for a first time traveller, definitely recommending it to anyone going to Bali. "

"Where do I start. This was the worst place we stayed in Bali. I booked for 3 days and missed the first day due to the Covid-19 flight interruptions. The owner refused to refund me during this world wide crisis when every other business had been so understanding. Prior to booking I contacted the manager to ask about the AC bc it was important that the room had ac and good insulation since Bali is hot hot hot. She assured me but when I came the room was unbearably hot. The room had AC but what...

"Badly maintained property, dirty and dysfunctional. A/c runs but doesn't cool, I reprted but the problem got ignored. toilet kept getting blocked, TV has no remote control and doesn't switch on, I was told, Only local channels though. No house keeping, filthy towels and stained sofa, The villa could have potential, the guy running it is pretty helpful. Wifi was good. After a day or two the location is ok to get used to it, but dont rely on google map. Garden nice(ish) . I booked last minute as...