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"This hotel is the most beautiful place "

"Breakfast was impressive, gym and pool were great, staff are very friendly. I forgot my phone adapter so the hotel loaned me one then the concierge drove me to the store so I could buy one. That is going above and beyond my expectations! "

"We got stuck at the elevator for about 3-5 minutes.. and the elevator does not have the push button call for us to talk to the operator. Other than that everything was great ❤️"

"Sheets were dirty. Elevator smelled bad."

"Ordering dinner took a very long time. "

"We heard great reviews for this hotel from friends in Manado, so we booked a room for our stay. I’m giving five stars because I believe my friends. However, a volcano meant that our flight turned around 30 minutes before we were supposed to land in Manado. We couldn’t use our reservation. I wrote to Expedia and the hotel to cancel the reservation. Expedia said they couldn’t refund the money because they needed to first receive the consent of the hotel and the hotel didn’t respond the hotel responded to me but also didn’t refund the money."

"👍"

"the checkin was super easy and smooth.. front desk clerk came and opened the door upon arrival, big smile on his face and from then on i had a new friend in Makassar.. any questions i just asked him and not only did he answer them but would tell me better way or place than what i was thinking.. the food in the restaurant as well as the service was perfect.Coto Makassar huge sreving and just ENAK.. "