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Best Western Plus Coco Palu

3.5 star property
Hotel in Palu with 4 restaurants and a full-service spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Coco Palu

Outdoor dining
Lobby
Exterior
Premium bedding, minibar, in-room safe, desk
View from property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
    Spa
  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Free WiFi
    Free WiFi
The price is SAR 176
SAR 212 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 Queen Bed, Smoking, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, Smoking, City View

Highlights

Separate dining area
Air conditioning
LED TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
  • 41 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, City View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking, City View

Highlights

Separate dining area
Air conditioning
LED TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking, City View (Shower Only)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed, Non Smoking, City View (Shower Only)

Highlights

Separate dining area
Air conditioning
LED TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Smoking, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed, Smoking, City View

Highlights

Separate dining area
Air conditioning
LED TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, City View (Shower Only)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, Non Smoking, City View (Shower Only)

Highlights

Separate dining area
Air conditioning
LED TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
  • 41 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking, City View (Shower Only)

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds, Non Smoking, City View (Shower Only)

Highlights

Separate dining area
Air conditioning
LED TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Free bottled water
  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Smoking, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds, Smoking, City View

Highlights

Separate dining area
Air conditioning
LED TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Smoking, City View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Smoking, City View

Highlights

Separate dining area
Air conditioning
LED TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Bathtub, City View

Executive Suite, 1 King Bed, Bathtub, City View | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Bathtub, City View

Highlights

Separate dining area
Air conditioning
Dining table
LED TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Private bathroom
  • 67 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Jl. Basuki Rahmat No.127, Palu, Central Sulawesi, 94113

Getting around

  • Palu (PLW-Mutiara) - 7 min drive

Restaurants

  • ‪RM. Sidrap - ‬3 min walk
  • ‪House Of Wok - ‬2 min drive
  • ‪RM. Ayam Goreng Dwipa - ‬2 min drive
  • ‪Depot Sederhana - ‬1 min drive
  • ‪Uvempoi Anoa - ‬12 min walk

About this property

Best Western Plus Coco Palu

Hotel in the city center
You can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a bar at Best Western Plus Coco Palu. Treat yourself to a massage at Bliss Spa, the onsite spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
Additional perks include:
  • An indoor pool with sun loungers
  • Free self parking
  • Express check-out, express check-in, and ATM/banking services
  • A porter/bellhop, a front-desk safe, and karaoke
Room features
All 126 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 32-inch LED TVs with premium channels
  • Wardrobes/closets, separate dining areas, and coffee/tea makers

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Eleven Sky Dining
  • Aseate Restaurant
  • Oliz Lounge & Bar
  • Doppio Kopi

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Karaoke
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Separate dining area

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Business center
  • Conference space

Outdoors

  • Pool sun loungers

Spa

  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • In-room accessibility
  • Lever door handles
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch LED TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water
  • Minibar

More

  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 6:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Best Western Plus Coco Palu Hotel
Best Western Plus Coco Hotel
Best Western Plus Coco
Best Plus Coco Palu Palu
Best Western Plus Coco Palu Palu
Best Western Plus Coco Palu Hotel
Best Western Plus Coco Palu Hotel Palu

Frequently asked questions

Does Best Western Plus Coco Palu have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–8:00 PM.

Is Best Western Plus Coco Palu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Best Western Plus Coco Palu?

Self parking is free at this property.

What time is check-in at Best Western Plus Coco Palu?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Best Western Plus Coco Palu?

Check-out is at noon.

Where is Best Western Plus Coco Palu located?

Situated near the airport this spa hotel is in the city center.

Best Western Plus Coco Palu Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 5 out of 14 reviews" "
Rating 8 - Good. 6 out of 14 reviews" "
Rating 6 - Okay. 2 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Kevin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Noisy neighbour's through most of the night - just had to live with it so not the rest I needed!
Stayed 1 night in Nov 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Not clean enough, pool staf is awful
Not as good as the name..
Stayed 1 night in Jun 2018

10/10 Excellent

Kicho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand New Hotel in Palu
New hotel. All facilities are in very good condition. It may be best now among all hotels in Palu.
Stayed 2 nights in Feb 2018

6/10 Okay

Jon, Canada

Liked: Cleanliness, staff & service
Disliked: Room comfort
For the low price, I’ll excuse the shortcomings.
For Palu, the BW cocopalu was probably great. From a NA perspective, it was half cut: 1. The AC thermostat was actually just an on-off switch. No matter where I set it, the AC was on. When things got too cold, I just turned it off. When too hot, I turned it on again. 2. The room safe didn’t work. The engineer couldn’t repair it and he agreed to replace it. Two days later, no replacement. It’s worth mentioning nothing went missing from my room. 3. Everything on Sulawesi was very inexpensive. Despite this, even their standard spirits were very expensive. A double of Johnny Black was more than one night at the hotel. 4. Spa treatments are highly advertised around the property so expecting a top experience was my mindset. They just don’t get notions of discretion, privacy, or decency. At least the price is right. 5. The staff were all very friendly but it was all but impossible to communicate in English. 6. Great breakfast buffet!!!
Stayed 5 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in the middle of Palu
Amazing view, good cleanliness and delicious breakfast with various loval and international menu available, only one thing that bothers me, the sauna is rarely available while I always love to have a sauna before take a sleep
Stayed 3 nights in Jun 2017

8/10 Good

kie ho

Stayed 1 night in Jan 2024

8/10 Good

Kicho

Business traveler
Liked: Staff & service, room comfort
In general, good
Hotel employees are very kind. Breakfast is excellent. Some facilities need to repair.
Stayed 3 nights in Dec 2020

10/10 Excellent

Kazuya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018

8/10 Good

seounggon

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Sutrisno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful

8/10 Good

Kicho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
new and clean hotel to stay in Palu
new hotel..clean, quiet, breakfast is good...close to airport...
Stayed 3 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bagus, lokasi strategis, nyaman......................
Stayed 2 nights in Jan 2018

10/10 Excellent

Fitzgerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manado Trip Juli 2017
Hotel Four Point Sheraton Manado sangat nyaman dengan lokasi yang sangat strategis di Manado
Stayed 1 night in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice new hptel
New hotel. Nice staffs.
Stayed 3 nights in Jun 2017