Jl. A. P. Pettarani No. 3, Makassar, South Sulawesi, 90222
What's nearby
Mall Panakkukang - 3 min drive - 2.9 km
Mall Ratu Indah - 5 min drive - 3.9 km
Center Point Of Indonesia - 7 min drive - 6.4 km
Pelabuhan Makasar - 8 min drive - 7.8 km
Losari Beach - 17 min drive - 5.6 km
Getting around
Maros Station - 28 min drive
Makassar (UPG-Sultan Hasanuddin Intl.) - 30 min drive
Restaurants
Legend Coffee Shop - 1 min walk
Four Points by Sheraton Makassar - 11 min walk
Red Corner Cafe - 11 min walk
Carita Lounge & Resto - 1 min walk
Sunachi 中餐厅 - 1 min walk
About this property
Claro Makassar
Upscale hotel in the business district
You can look forward to a nightclub, a hair salon, and dry cleaning/laundry services at Claro Makassar. For some rest and relaxation, visit the sauna or spa tub, and indulge in a massage. Be sure to enjoy Chinese cuisine at one of the 3 on-site restaurants. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
An outdoor pool
Free self parking
Bike rentals, a roundtrip airport shuttle (surcharge), and an electric car charging station
An elevator, luggage storage, and concierge services
Room features
All 585 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
Bathrooms with free toiletries and hair dryers
LCD TVs with cable channels
Coffee/tea makers, daily housekeeping, and desks
Languages
English, Indonesian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Electric car charging station on site
Roundtrip airport shuttle (surcharge)
Food and drink
3 restaurants
1 bar
Room service available
Restaurants on site
Sunachi
KOI
Legend
Carita Lounge
Things to do
Bicycle rentals
Fitness center
Nightclub
Outdoor pool
Sauna
Spa services
Spa tub
Family friendly
Laundry facilities
Outdoor pool
Conveniences
ATM/banking services
Elevator
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Tour/ticket assistance
Business services
Business center
Conference center
Meeting rooms - 19
Spa
Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bathroom
Free toiletries
Hair dryer
Private bathroom
Towels
Entertainment
Cable channels
LCD TV
Food and drink
Coffee/tea maker
Free bottled water
Minibar
More
Desk
Phone
Safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property is also known as
Grand Clarion
Grand Clarion Convention
Grand Clarion Convention Makassar
Grand Clarion Hotel & Convention
Grand Clarion Hotel & Convention Makassar
Claro Makassar Hotel
Clarion Hotel And Convention Makassar
Claro Makassar Hotel
Claro Makassar Makassar
Claro Makassar Hotel Makassar
Frequently asked questions
Does Claro Makassar have a pool?
Yes, this property has an outdoor pool.
Is Claro Makassar pet-friendly?
No, pets are not allowed at this property.
How much is parking at Claro Makassar?
Self parking is free at this property.
What time is check-in at Claro Makassar?
Check-in start time: 2 PM; Check-in end time: midnight.
What time is check-out at Claro Makassar?
Check-out is at noon.
Does Claro Makassar provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Claro Makassar located?
Located in the heart of Makassar, this hotel is within 3 mi (5 km) of Mall Panakkukang, Mall Ratu Indah, and Losari Beach. Monumen Mandala and Taman Anggrek Clara Bundt are also within 6 mi (10 km).
Claro Makassar Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The room was large and clean. The Friday night BBQ buffet had a great variety of good food. It would have been even more delicious had the food all been hot.
My husband and I stayed here for 2 nights flying in from Bali. For a friends wedding. they had their wedding reception in one of the convention rooms and it was amazing! We enjoyed our experience in Makasaar and the friendly locals.
Clean, comfort, i can finish my jobs savely . My kids also enjoy this hotel facilities. Thanks
Verified traveler
Stayed 2 nights in Jul 2018
4/10 Poor
ebbie, england
25 February 2018
Liked: Staff & service
Disliked: Room comfort
It’s for local people but not a standard for trsm
I booked this hotel for my mom & dad, they had a family wedding held in there. I booked for grand clarion which is a new building of hotel but instead they gave an old room, no carpet & a very small twin bed. The bathroom locked from outside instead from in side for normal bathroom. I’m not surprised when my dad told me, we had an experience when me & my husband stay in there, so not a standard for westerner.
ebbie
Stayed 1 night in Feb 2018
8/10 Good
Verified traveler
8 December 2017
Liked: Staff & service
Good loication
Generally all round v satisfactory service !
Good spread of Breakfast n service namely Ilham
AT LOBBY Service Mgr Genta n front desk Railla v helpful in enquiries
Verified traveler
Stayed 3 nights in Nov 2017
6/10 Okay
Verified traveler
5 July 2017
Disliked: Property conditions & facilities
Big hotel, but the service wasnt really good..
Mini bar is empty... towel so small and thin..
Concierge dont know anything..
On the advertised room facilities there was supposed to be a bathtub but we got to the room and there wasn't. I went back down to ask if I could please get a room with a bathtub and they said their were no rooms at the same price with a bathtub and that it would be extra charge to upgrade rooms. I pleaded my case a few times and waited about 15 min by the time they went back and forth to the manager to see if they would upgrade for me. They finally did but it wasn't a pleasant experience. The wifi didn't work. In addition they did not inform us at check in that we should get parking vouchers for free parking. The breakfast could use a pick me up. Otherwise nice hotel and pool!
Verified traveler
Stayed 1 night in May 2017
6/10 Okay
Verified traveler
13 May 2017
Liked: Cleanliness, room comfort
Disliked: Staff & service
Unprofessional staff
the concierge is out of staff
the morning breakfast is too crowded
It took me 20 minutes for check in, i had to wait to lobby and confirm again to a receptionist which make me very tired. The facilities is old fashion which some of them need to paint again, marks on table. As soon as walk out from lift , the air was very hot, it seemed the air conditioner didnt work.
Pros: Friendly check-in. Pretty staff. Nice bellboys/concierge.
Unfortunately got the old wing of the hotel despite paying a price premium for Deluxe Pavilion. Almost no signage to pool and better side of hotel.
Taxis are confusing to order. Not regular taxis but unmarked vans with arbitrary pricing. Our hotel taxi van driver got lost en route to well known hotel.
Every single room in this hotel has stained/damage carpets. What's with this?
Bed was hard and pillows were hard.
Would stay at Sheraton Four Points or Aston next time.