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"This hotel is quirky and old which adds to the charm and character. Some parts are dated because they are listed and have great history. 1920’s lift! Winston Churchill chair. We loved these additions. It is clean, well presented and staff are friendly, welcoming and helpful. They explained our options for room, checked we were ok on higher floor and offered to show us how to get there. (Some areas are a bit warren like to get to (part of the charm). The room was large, clean, comfy beds, well stocked with tea/coffee, toiletries and towels. Big comfy pillows, warm room, TV etc. The water pressure was challenged (explained in bathroom notice - due to old plumbing and high floor) but adequate. It got warm but not hot in shower. Drunk singing guests woke my daughter around 1am and the windows let all noise through. Noisy traffic and bin men woke me at 6am. These are not the hotel’s fault but a consideration if you are a light sleeper. The beds were really comfortable and we easily got back to sleep. It was hard to leave the beds for breakfast, but we are glad we did. Again we were met by friendly welcoming staff, explained the buffet available and asked which drink we would like. All delicious and plentiful. A large range of cooked breakfast, cereals, pastries and fruit and yoghurt on offer. We had a brilliant stay and will come again. The hotel is right on seafront and near The Lanes. Parking available. Awesome. "

"Not my first stay here, and not my last. The hotel is in a beautiful location right on the seafront about a 7-8 minute walk from the pier. I usually get a room with a balcony overlooking the sea as that’s almost the whole point I staying there. The staff are always friendly and helpful. The bar and restaurant on the ground floor has a wide choice of menu items all of which were well prepared. The breakfast was outstanding. The View is at the higher end of the price range but you do get what you pay for and is far more modern than most of its competitors. An excellent stay as always. "

"Second trip to the Grand. Last time was for New Year’s Eve. Room was newly refurbished. This is somewhere you can relax and feel taken care of with good old-fashioned British charm."

"Very nice place in all aspects! Great location for train and bus travels. Around 20 mins walking to the water front. Very kind and helpful staff. Breakfast was also good."

"Friendly and capable staff, excellent room and view. Would recommend."

"Absolutely lovely hotel, easy to access and right along the beach front. All staff were very friendly and welcoming, the hotel was in great condition, the rooms were very clean and a good size, great view of the beach and pier. Towels provided alongside tea and coffee facilities in the room. The bar downstairs is clean, welcoming and lovely for an evening drink! We didn’t pre book breakfast but was quickly seen to and the food was beautiful. Will definitely go back to this wonderful hotel "

"the location"

"Our stay was very enjoyable and the hotel staff were friendly, it made our stay."

"Excellent balance of friendliness and efficiency. "