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"As you would expect from a Sofitel at a big airport. Best location for Terminal 5 - a 8 minute walk from my room to check in, all in doors, so no cold/rain to deal with. Very good value in my opinion."

"Really helpful staff and the room was very well presented bed was really comfortable great nights sleep and would definitely stay there again thank you Oxford belfry "

"I really like the hotel and the services. The front desk was especially helpful in helping me plan train transport from Windsor to York. They really went out of their way. Everything was clean and lovely. The only issue I had was that even though I stayed in a non-smoking room, Someone had smoked in the room beforehand. The room smelled of smoke when I first checked in. Luckily, it mostly dissipated after I have the window open for a while."

"It was clean and comfortable. The staff was excellent "

"Good "

"Easy and convenient "

"Great location for the M4 and Heathrow"

"The hotel is huge and it takes a while to find your way around it. It’s very clean & staff are helpful and attentive. We had a family room and our 12 year old was given a single sofa bed but it didn’t have a mattress so was solid and not fit for purpose but a quick call to reception and they sent a z-bed up which had a mattress so was a lot more comfortable for our son. The bar & restaurants are lovely and quality food and service. Nothing too much trouble. The grounds of the hotel are lovely with areas to sit outdoors for a drink or relax. Overall I would recommend the hotel as a lovely place to stay. We will definitely return. "

"The staff is very polite"