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"Staff were especially helpful."

"Customer service was first class spa facilities were clean lovely and relaxing, lemon and cucumber water was a bonus! I had an online meeting which was pushed back and they allowed me to check out at 12 which was a great bonus. "

"Good checkin and consierge to our room. We called reception to ask how to turn up the heat as the room was cold. It didn’t work and we ended up putting the robes over us to keep warm. When we left this morning it was warmer in the corridor "

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"Luxury hotel lovely "

"The Studio Room is spacious and bed comfortable, the Hotel is perfectly Located."

"Really close to Terminal 5. It is quite convenient they have a POD station! Staff is really kind and there's always someone to help you out!"

"Wonderful stay pre early morning flight. Great stay, wonderful service, lovely food and wine in the restaurant. Great value for money."

"I stay at this property every time I have an overnight layover at Heathrow. The hotel is close to the terminals and easy car or shuttle service. The rooms are very spacious, comfortable beds, and the in hotel dining is decent. It's quiet and well appointed and the price is very reasonable for the area. "