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"Well located with good facilities and helpful friendly staff "

"Great location but not as much if you need to use a car in the area. Parking is VERY tight and hard to manage. If you can park and ride public then it’s great!"

"Everything was great apart from the pillows which were too soft and I found them uncomfortable."

"Junior suite is lovely! The view is of the street outside and shop so you can hear a bit of noise from passers by but really great room, lots of space and very comfy. "

"Great stay, helpful staff "

"I love this hotel. It is beautiful and has so many amenities! First class. This is my second stay here and I can’t wait till the next one. The staff is awesome! I came in on an early flight and Tonya was able to get me into my room by 10 o’clock because it was empty that night before. I can’t tell you how much I appreciated that after spending 12 hours flying. Hotel is beautiful, the Thames Riveris beautiful, the staff is amazing. I have to say is the finest hotel I’ve ever stayed in Europe. The view is breathtaking. This Swan is perfect!💕"

"Good place "

"Outstanding location for a quiet stay. Very good food and service. If you want to stay the rooms are beautifully decorated and furnished. Super bathroom with walkin shower. Excellent parking facilities."

"The room was a great size for our family of 5. Staff friendly and very helpful."