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"This hotel is basically brand new and that was obvious. Everything was clean and decor was nice. Staff were friendly and helpful. The biggest issue we encountered was that a "system error" caused them to lose record of guests with pre-paid breakfast. We were confused at check-in when we were told we wouldn't get breakfast, but we showed him our Expedia confirmation, and he told us we were welcome to breakfast each day of our three-night stay. The breakfast was simple: bread and a couple jams, two or three pastries, deli ham and cheese, a large bowl of plain yogurt, a couple cereals, a bowl of assorted fruit, one or two juices, and coffee (self-serve coffee/espresso machine). It was fine; simple, but fine. The room was clean and nice, albeit pretty small. No safe and no kettle, hair dryer available to borrow from the front desk. But it was good enough for three nights. The neighbourhood was a little strange, mostly industrial. Public transit didn't seem to be available. Onsite parking was pretty limited; we were always able to get a spot, but we stayed here during the off-season."

"Excellent all around, the only thing they could improve is the mattresses in the rooms which are really hard, and the AC system. But overall it was a great experience. "

"The property was beautiful and the staff were helpful. With the car ride app that we downloaded it was easy to get rides for a good price."

"Beautiful,well appointed large room. Delicious breakfast and very helpful staff. Would definitely stay here again. "

"Great view. Nice Restaurant."

"The Chalet Saudade is a feal gem! The property is a beautiful home with 3 floors of guestrooms below the main floor reception and sun room. We had an incredible large suite with entry hall, kitchenette, large bathroom, large bedroom with stone walls, comfy beds and a big screen TV. It also included living room and a door out to a private yard and access to an incredible garden. Breakfast was included at the nearby Cafe Saudade, and included fresh fruit smoothies, fresh bread, eggs, yogurt, granola and fresh fruit,served by friendly and attentive ladies. The only drawwback to this absolutely great spot is the semi-treacherous narrow winding stairs down to the room. There are less treacherous stairs up through the garden, but this is a challeng if you have large suitcases. Pack light and enjoy this enchanting place!"

"I like everything there. "

"Great hotel with great service. Highly recommended!"

"Absolutely stunning views and the room was beautiful. We loved the location and the 2 for 1 cocktails at happy hour."