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"Of the charts exceptional. My go to property when in Shanghai! Staff is exceptional as is the property as well!"

"Lovely stay at this property. Staff were friendly and helpful, and went out of their way to help us with an early check in, and even make restaurant reservations. Rooms were also spacious and clean. "

"Great location- convenient to the French quarter as well as the people’s square, bus station steps from the hotel. Facilities are new and clean. Staff very friendly especially the doormen who always opens door and carry luggage for us. Will definitely stay again in the future. "

"Loved it!! Prime location, luxurious room, friendly staff, and they spoke English, which was a plus. Got newspaper delivered to our door every morning. If you like Xiao Long Bao or crabs, be sure to try their restaurant on the 2nd floor. "

"Staff were very friendly and accomodating"

"I recently stayed at a hotel that was incredibly convenient and had just undergone a lovely renovation. The room layout was very nice, making it comfortable and aesthetically pleasing. However, I was disappointed with the staff's attitude. They were not friendly, and I found them to be unhelpful and unresponsive when I needed assistance. It's a shame because the hotel itself has so much potential with its great location and beautiful renovations."

"Convenient location"

"Lovely stay! Wished it was closer to a train station. Staff was very accommodating and helpful."