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"Comfortable, convenient, friendly staff"

"Top class property. Ideal stay with comfort and convenience"

"good location"

"What we liked: It was our 2nd time staying at this hotel when visiting Shanghai. The 1st time, we were given a room with an amazing view of Nanjing Road but this time, we had a view on the other side of the building (where the Family Mart is) and it was not a problem but it was less interesting. The room is very spacious, clean and quiet. The bed is comfortable and the pillows are on the firmer side. The bathroom is very spacious and it has both a standing shower and a bathtub shower. In terms of location, the hotel is right by Nanjing Road and walking distance to the Bund. It’s also close to 3 metro stations (Nanjing Road East, Nanjing Road West and People’s Square). Very conveniently located to go buy breakfast in the morning on Nanjing Road. We enjoyed our stay. What we think can be improved: We hope the hotel will become more environmentally friendly by moving away from tiny bottles of shampoo/conditioner and switching to larger refillable bottles. "

"Concierge and all the staffs have been extremely helpful. Great hotel. Would like to especially thank Alan 李梓瞳 from concierge who helped us found our lost stuff. Overall amazing experience and I had a good time in Shanghai."

"Clean, accessible and a great stay"

"Lovely hotel, the location is fantastic for exploring Shanghai. I had a fabulous room overlooking the Bund and Pudong. All the staff were really helpful and friendly "

"Easily the best hotel of our entire trip to China. Will be coming back one day."