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"Room was not ready for check in , had to wait 2 hours , room wasn’t cleaned properly "

"Hiding Gem Hotel in Brazil , Beautiful Historical Hotel with well trained staff. Specially thanks for property manager Roberta who gave us superb hospitality experience, Each suit has own design. We feel alike staying in between amazing nature and historical castle. Also thanks for Juliana being such friendly and super nice. If you are traveling to Brazil you should stop by this area and have Castle experience. Highly recommended place !!!! Don't miss this hot spot when you in Brazil ! ...

"Excelente local, infra estrutura para adultos excelente. Fomos em all inclusive e fomos surpresos pela qualidade da comida (bebidas nao inclusas). Piscinas adultos e infantis enormes com spa e ofuro para adultos. Porem a parte infantil encontrava-se sem manutencao, aparentando abandonada. Esse foi nosso unico lamento. Funcionarios cordiais e atenciosos. Voltaremos com certeza caso a parte infantil seja rejuvenescida."

"Good stay overall, staff were super friendly. The building really needs a renovation, a lot of water damage around, the floor in our room was buckling. Door handle to the bathroom fell off but that was because the bolt needed to be tightened as it was an extremely old door handle. Breakfast was decent. They just need to send a handyman around to each room and go over everything to make sure it’s in working order. Also a coat of paint would go a long way to making the place look better. "

"Was good. "

"Lugar incrível e aconchegante! Perfeito para a família.. foi tudo maravilhoso! Irei voltar com certeza! "

"This hotel made my visit to Brazil an excellent experience. "

"This property urgently needs a renovation in the bedrooms and bathrooms. Everything is very old and have mold in the room and bathroom. The towels are extremely old, like the sheets that barely cover the mattresses, not to mention that if you don't know Rio de Janeiro, this property is very far from the city's tourist attractions, it’s located on the part of the mountains and when it rains it is extremely dangerous. My husband and I found us self in very dangerous position. I talked to the hotel...