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"Excellent service at all"

"Great hotel with great service"

"Officially the quietest hotel we've ever stayed in - once in our rooms we literally heard nothing from outside it. The room was nice, clean etc. We were there for 4 days and no one came to clean which was unexpected but equally not really an issue. Staff were all friendly. Location was ok for us as we like walking but it is quite a distance from anywhere. No restaurants nearby, we got caught out one evening when we returned back late from watching the Ice Hockey and couldn't find anywhere to get...

"Only once did we see an employee sitting behind the front desk. No one was around when we needed them. If you need to check out of a hotel elsewhere in the city and then move over to Smartments, your luggage might just have to sit unattended in the lobby if you can’t reach anyone on the phone. I won’t stay here again due to the limited hours of expected front desk availability, let alone the actual nearly non-existent availability of hotel staff. "

"Nice comfortable room, spacious and clean bathroom. I would only say it took a while to feel a difference in the heater and Wi-Fi was spotty."

"Great hotel "

"Friendly person on reception. Cleaning wanted more better. And breakfast more differently "

"Shuttle service was handy! Staff were pretty good as well. "