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"The staff is very nice ."

"Staff is great "

"It is hard to explain how amazing this lodging is. I agree with other reviewers—if you are looking for a five star experience, you need to stay in a fancy hotel in Samana. If you are looking for breathtaking views, a rustic environment, and an amazing element of privacy—you are looking at the right place. Every room feels like it own bungalow, the included breakfast was delicious, and the smash burgers were awesome! The staff was attentive and the view of the bay was second to none. It is a hair raising drive up to the hotel and a hike from the parking to your room (staff will help with luggage) but once you are settled in—YOU WON’T want to leave! It’s great, we already can’t wait for our next stay…"

"Amazing, and relaxing place, "

"We stayed in early March for 6 days and loved every day. Frankly, everything was great. We didn't get to try the spa or excursions because we had a 15mo old baby with us, which takes a lot of time, but just the pools and the beach were wonderful. The food was amazing. Each restaurant had fantastic food. Even the breakfast buffet was phenomenal. For drawbacks, getting to the property is a major drag. It's a 3hr ride by car from Santo Domingo. Not much they can do about that, I guess. What they can improve on are two things: quality of coffee (didn't enjoy that at all) and the staff needs to get a bit better on their English. Some are better than others, but most of the time, communication was challenging. You can also communicate with your "ambassador" via WhatsApp and even that was not all smooth sailing, so yeah, staff's English needs to improve. But don't let this hold you back, even with what it is now, it's been a wonderful stay."

"The staff was very friendly and the location was perfect, near everything! "

"Maravilloso y bastante cómodo, todo está nuevo, el staff fue muy amable siempre, definitivamente volveremos pronto! "

"Fue un viaje de pareja y disfrutamos al máximo mi esposo dice que es un lugar que nunca va a olvidar, el confort, el lujo, todo, te sientes top. Un ambiente muy romántico y a la vez familiar. Desde que llegas siente la calidez y amabilidad de sus empleados, el chico del checking es muy amable creo que se llama Ame (o algo parecido) me dieron la opción de hacer late check out y nos vino muy bien ya que pudimos disfrutar un poco más. El trato en el restaurante italiano 5/10 La pizza muy quemada y muy subida de sal El mesero no esperaba bien a que le ordenáramos algo del menú y se retiraba sin uno terminar de pedir. Una locura total. Por lo demás 10/10 la piscina infinita NOS FASCINÓ. Suele estar vacía desde la mañana como hasta las 12 del medio día ya en la tarde es más concurrida. El desayuno 10/10 todo delicioso, meseros muy amables y atentos. "

"Excellent from beginning to end the property is Gorgeous!!! "