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"Most of staff speak English. Breakfast is very good. All staff very friendly "

"Room was very comfortable. Water pressure was fantastic. Slept well. Good central location. We walked to everything. Ended up walking to the main Kyoto station which is an aporoximate 25 minute walk by a cool temple. Found plenty of great food."

"Fully booked and great value for the price charged. Not a 5 star hotel but for the price it is extremely great. Free breakfast and dinner has tiny portions but great flavours. Introduced me to my new favourite condiments. I am a healthy eater so salad and vegetables were all you can eat and pleantiful. The only thing I did not like was all vegetables were cold but I simply soaked them in hot water I. The bowl and drained it a few times. Seating is tight but works. If you are picky you will complain about something but the same can be said no matter where you stay. Our bathroom was a bit uriny smelling but the Japanese toilet seat was great. Rooms in Japan are tight and small and this is no exception. These Japanese rooms make cruise ship rooms feel big. Anyway I would recommend this place and would stay again"

"The place was great! Easy check in and the staff were lovely. There isn’t a laundry service or room on site however so you will need to walk a couple of blocks to find one if need be :) "

"We spent 10 nights for 2025 Sakura 28 March to 7 April -- trip of a dream come true -- and the Cross Hotel was a star of the stay. Location between a canal street and a main street gave the perfect spot to see cherry blossoms from the ample lobby common area and direct access to the major markets right across the street. Breakfast was fabulous - even my picky eater spouse enjoyed each morning (of course the neighboring bakery was a treat too). Gion is a scant 10 minute walk and there is direct access to the major riverfront at the end of the street where you can stroll for miles in the calm nature inside the bustling charm of Kyoto. Loved this hotel - and will stay here again."

"Great!"

"Very good"

"A good choice of hotel. Convenient to transport links. Easy to access all areas of Kyoto. "

"Good place and amazing people "