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"Great hotel with a nice breakfast buffet. Went during the off season so was good value and very quiet. Staff super friendly. Some facilities seem a bit dated and bathrooms are the typical Japanese plastic-y bathroom, which wasn’t expected for the Hilton. But still recommend it! Onsen has two pools, and the outdoor pool has a great view. Was surprised there wasn’t an outdoor pool. Definitely better onsens in Hokkaido, though still nice to have the option."

"The Windsor is a excellent expensive 5-star hotel, food and dining only choices available within hotel. Will try other hotel choices next time. "

"This resort delivered in everything I expected. It has the outdoor onsen view, excellent room, and the delicious meals. I really loved the breakfast, because I felt all of the dishes worth eating were delivered well, and they weren't overwhelming or gimicky. Just good ol' Japanese and Japanese-Western dishes. I didn't like the dinner because I felt a lot of them were kind of gimicky. I was a bit disappointed that none of them felt like they were representative of Hokkaido dishes though."

"The hotel is clean and convenient. The breakfast buffet was excellent with lots of variety. The Onsen experience was wonderful with beautiful view of the mountains. The room we had was very comfortable for three people. "

"I didn’t know the hotel provides shuttle services. "

"Our hotel room had and excellent view. The rooms were nice and big. The staff was very pleasant"

"The dinner and breakfast were sumptuous and superb. Waiters were very attentive and provided maximum attention. Place is very clean and new."

"The hotel is just on the shores of Lake Toya. Our room looked out to the beauty of the lake. Pleasant stay."

"The room with a big window with the mountain view. Breakfast buffet was good as well"