Find Hotel with a Concierge in Puebla Historic Center

"The hotel is old and isn’t up date. The mattress is hard and old. The air conditioner, too noisy. "

"Loved the hotel. But discovered that the exits have wrought iron gates that are locked at night. When I inquired about exits in case of fire they said they would have to unlock the gates. I believed this was entirely dangerous situation. "

"Our first trip to Puebla, the staff was SUPER friendly and helpful. The Manager David was very helpful and even arranged for our taxi to catch a real early flight out of Puebla and even offered to personally take Us to the airport if necessary. Very close to the Zocalo , quiet , comfortable rooms. Casa Padua Made our first trip to Puebla a very Memorable one. Thank You, The Rodriguez Family "

"Wow - this hostel was fantastic. I would definitely use the word hostel loosely, as the quality and standard of the entire place is more like hotel. The accommodation was gorgeous and in a great location. Staff were super helpful, giving food recommendations and also offered free walking tours of the city. "

"El Encanto was a wonderful stay, we were there for a wedding, from the outside you could not imagine the beauty with in, it’s rustic and beautiful and great picture ops all around the hotel, if you get the corner room it has a balcony looking out to the cathedral and wow, the rooftop bar was where the wedding took place breath taking view of the cathedral and when lit at night wow, wonderful all around, only complaints I have to give bathroom in our room had water marks on the ceilings and...

"Let me tell you why we are disappointed. When we booked online the only question was do you need smoking or non smoking. there was no question/option about AC / non AC. First night we could not sleep even for a minute as the room was without AC . we talked to manager wo said there was no AC room available. second day with lots of request they gave us AC room but charged additional US $ 43 for a night. very angry."

"This was my third stay at Casareyena. It's always spotless, and I love the pool and the location. The staff are always polite, and the ample rooms have comfortable beds. I hope to return next year!"

"Excellent service, the food is very good. All the people who work there have an excellent service attitude. Casa Abolengo is in Centro Historico, close to many attractions, restaurants, tours. Definitely recommend it."