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voco Royalty Puebla Downtown by IHG

4.0 star property
Colonial hotel with 2 restaurants and free valet parking

Choose dates to view prices

Photo gallery for voco Royalty Puebla Downtown by IHG

Exterior
Restaurant
In-room safe, blackout drapes, soundproofing, free WiFi
Point of interest
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Gym
  • Laundry
The current price is SAR 318
SAR 379 total
includes taxes & fees
5 Mar - 6 Mar

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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room

In-room safe, blackout drapes, soundproofing, free WiFi

Standard Room

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | In-room safe, blackout drapes, soundproofing, free WiFi

Suite, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 2 Double Beds

Grand Room, 2 Double Beds | In-room safe, blackout drapes, soundproofing, free WiFi

Grand Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, blackout drapes, soundproofing, free WiFi

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

In-room safe, blackout drapes, soundproofing, free WiFi

Premium Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, 1 Queen Bed

In-room safe, blackout drapes, soundproofing, free WiFi

Grand Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 20.10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, blackout drapes, soundproofing, free WiFi

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed (Cathedral View)

In-room safe, blackout drapes, soundproofing, free WiFi

Suite, 1 King Bed (Cathedral View)

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Sofa bed
Private bathroom
Coffee/tea maker
Cable channels
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Balcony (Cathedral View)

In-room safe, blackout drapes, soundproofing, free WiFi

Grand Room, 2 Queen Beds, Balcony (Cathedral View)

Highlights

Balcony
Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
Cable channels
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony (Cathedral View)

In-room safe, blackout drapes, soundproofing, free WiFi

Suite, 1 King Bed, Balcony (Cathedral View)

Highlights

Balcony
Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Sofa bed
Private bathroom
Coffee/tea maker
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Balcony (Cathedral View)

In-room safe, blackout drapes, soundproofing, free WiFi

Standard Room, 1 Double Bed, Balcony (Cathedral View)

Highlights

Balcony
Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Private bathroom
Cable channels
Wardrobe or closet
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, (1127)
The price is SAR 179
SAR 213 total
includes taxes & fees
4 Mar - 5 Mar
NH Puebla Centro Histórico

About the neighborhood

Map
Portal Hidalgo 8, Av. Palafox y Mendoza, Centro Histórico, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 1 min walk
  • Puebla Cathedral - 5 min walk
  • Puebla Convention Center - 10 min walk
  • Fort Loreto - 6 min drive
  • Angelopolis Commercial Center - 9 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 10 min drive
  • Puebla Intl. Airport (PBC) - 42 min drive

Restaurants

  • ‪Tortas Meche - ‬2 min walk
  • ‪Hotel Royalty Centro - ‬1 min walk
  • ‪Antigua Taqueria la Oriental - ‬3 min walk
  • ‪El Globo - ‬3 min walk
  • ‪Antigua Taquería la Oriental - ‬3 min walk

About this property

voco Royalty Puebla Downtown by IHG

Upscale hotel near Zócalo de Puebla
Located close to Puebla Cathedral and Puebla Convention Center, voco Royalty Puebla Downtown by IHG provides a rooftop terrace, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at the two on-site restaurants. In addition to a gym, guests can connect to free in-room WiFi.
Other perks include:
  • Free valet parking
  • Continental breakfast (surcharge), concierge services, and luggage storage
  • Smoke-free premises, a front-desk safe, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at voco Royalty Puebla Downtown by IHG boast perks such as air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Showers and shampoo
  • Plasma TVs with cable channels
  • Wardrobes/closets, free tea bags/instant coffee, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Height restrictions apply for onsite parking
  • Free offsite parking within 0.6 mi

Food and drink

  • Continental breakfast available for a fee daily 8:00 AM–noon: MXN 250-400 for adults and MXN 250-400 for children
  • 2 restaurants
  • 1 bar

Restaurants on site

  • Royalty
  • Hook

Things to do

  • Fitness center

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Plasma TV

Food and drink

  • Free tea bags/instant coffee

More

  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 250 to 400 for adults, and MXN 250 to 400 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Royalty
Hotel Royalty Puebla
Royalty Puebla
Hotel Royalty
Royalty Hotel Boutique
Voco Royalty Puebla By Ihg
voco Royalty Puebla Downtown
voco Royalty Puebla Downtown by IHG Hotel
voco Royalty Puebla Downtown an IHG Hotel
voco Royalty Puebla Downtown by IHG Puebla
voco Royalty Puebla Downtown by IHG Hotel Puebla

Frequently asked questions

Is voco Royalty Puebla Downtown by IHG pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at voco Royalty Puebla Downtown by IHG?

As of 3 Rabiʻ I 2025, prices found for a 1-night stay for 2 adults at voco Royalty Puebla Downtown by IHG on 6 Rabiʻ I 2025 start from $100.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at voco Royalty Puebla Downtown by IHG?

Valet parking is free at this property; nearby parking is also free.

What time is check-in at voco Royalty Puebla Downtown by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at voco Royalty Puebla Downtown by IHG?

Check-out is at noon.

Where is voco Royalty Puebla Downtown by IHG located?

Located in Puebla Historic Center, this hotel is steps from Zócalo de Puebla and Puebla Cathedral. Puebla Convention Center and Fort Loreto are also within 2 mi (3 km). Puebla–Cholula Tourist Train Terminal is 22 minutes by foot.

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voco Royalty Puebla Downtown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 158 out of 205 reviews
Rating 8 - Good. 23 out of 205 reviews
Rating 6 - Okay. 13 out of 205 reviews
Rating 4 - Poor. 4 out of 205 reviews
Rating 2 - Terrible. 7 out of 205 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and the area is ideal. So clean and able to sleep eventhough we were at the center.
Stayed 2 nights in Feb 2025

10/10 Excellent

Carolina

Liked: Cleanliness
Great location, clean facility, nice staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to many tourist attractions. Staff was friendly and helpful. Included breakfast and dinner was amazing. Food was great and service was impeccable! Would stay again.
Stayed 4 nights in Dec 2024

10/10 Excellent

kamil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff service is absolutely fantastic! The amenities are great and all tourists attractions are walking distance! The morning receptionists who checked us in and out was so sweet and courteous and the gentleman who helped us with our bags was so helpful. The restaurant Hook has great views and the cocktails are amazing. The food wasn’t great, I order my steak Medium and it came out fully cooked and dry. Our server was awesome she was very attentive.

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a wonderful stay at this hotel! Staff was courteous, food was good, and the location is perhaps one of the best in Puebla. Everything is within walking distance or a quick Uber/Lyft ride away! Highly recommend!
Stayed 2 nights in Dec 2024

10/10 Excellent

Lizzeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 3 nights in Nov 2024

8/10 Good

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 4 nights in Nov 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!!! Excellent views. Walkable
Stayed 1 night in Dec 2024

10/10 Excellent

ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Avrything is great
Stayed 2 nights in Dec 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room with balcony
Stayed 3 nights in Oct 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Nov 2023

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful hotel, would definitely visit again!
Stayed 1 night in Mar 2023

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located near all the best restaurants and tours …have enjoyed my stay will be back
Stayed 4 nights in Nov 2022

10/10 Excellent

Alvaro Ernesto Martínez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were great and attention was excellent, very good location!!!
Stayed 2 nights in Sep 2023

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel!
The hotel is amazing. Super clean, great staff. Juan, was very helpful the entire stay. Location is amazing, close to all great museums, galleries, shopping and restaurant.
Stayed 1 night in Oct 2023

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is top notch when it comes to location, cleanliness and staff. I would recommend this property to anyone who is traveling to Puebla. I will most certainly stay here again in the near future
Stayed 5 nights in Dec 2023

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, property conditions & facilities
Literally the best hotel I’ve ever stayed at
Stayed 1 night in Oct 2023

10/10 Excellent

janina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Puebla trip
Location ,location, location. wonderful stay in the heart of beautiful Puebla.
Stayed 1 night in Oct 2023

10/10 Excellent

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice large room with comfortable bed, refrigerator and very clean. Great location too Had to ask for all my VIP benefits after I was told I didn't have any at check in
Stayed 3 nights in Mar 2024

10/10 Excellent

Idilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
It was great!
Stayed 1 night in Mar 2024

10/10 Excellent

yadira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Darling hotel
Beautiful hotel right in the heart of the city. Very well decorated, clean and absolutely charming.
Stayed 1 night in Aug 2023

10/10 Excellent

Elva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel in the heart of Puebla. Staff is very kind, rooms are very clean and nice. Food in their restaurants are bomb! I Would definitely stay here again in my next visit to this beautiful city.

6/10 Okay

Maria

Disliked: Cleanliness
There is some personal very helpful but there is some of the them very unprofessional. The rooms are super small.
Stayed 1 night in Sep 2024

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient and right at the city centre tidy room excellent restaurant, excellent steak and service highly recommended