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"This is our go-to hotel for Cheltenham/Gloucester. Easy to get to, friendly staff, a pool and gym. The food on site is delicious. There are lots of options available, bar, restaurant, room service. Nice seating areas outside and lots of places to sit inside if you want to read or play board games. We use it as a home from home when we are visiting family in the area. Highly recommended."

"Beautiful reception, staff were so friendly and accommodating. Rooms were clean and comfortable. Restaurant and outside gardens were beautiful. Dinner was delicous and breakfast probably the best i have hadnin a long while. Special recognition to 'Mick' who welcomed us to the breakfast table and put a smile on our faces with his humour and friendliness. Will definitely come again. "

"Had a lovely overnight stay. Everything was excellent. Would highly recommend. "

"Very comfortable. Great service. Good food. Amenities in the room were iseful and adequate space to spread out and complete my work/office space and office chair. "

"The swimming area was very good, clean and staff approachable. The evening meal was another matter. I am diagnosed coeliac and when l told them one waitress thought gluten free and coeliac were two different intolerances. When the manager was told , he bought me pages and pages of listings for me to check whether what l was ordering was g/f. Not very helpful! However breakfast was more understanding, knowledgeable and helpful. One person in every 100 according to the BBC this very morning are coeliac and small cafes and larger chains are now all geared up with g/f listed on menus, it’s about time Best Western got up to date with gluten free as well or someone could be very ill with the restaurant staff lack of knowledge about intolerances. "

"It was a really lovely hotel within walking distance of restaurants and bars. Would definitely book again."

"it was all amazing"

"Easy self check in. The rooms are clean and chic specially the bathroom area. Will stay again. "

"Excellent South African receptionist and Ali in the restaurant were both helpful and friendly. Good walkable location and the bedroom was comfortable and we slept soundly."