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"Lovely short walk into town and to the train station allowing us to easily get to Birmingham"

"Every member of staff we had contact with (reception, bar and breakfast) were so lovely and welcoming. My son who is 4 and has SEN needs finds it difficult in new places, and all the staff just allowed him to be a little boy with no judgement being passed, which as a SEN mother means so much, they all put me immediately at ease. The room was made up with a separate bed for my son too! The dinner we had was adjusted to suit his beige eating habits. There was nothing that was too much! "

"upon arrival Christina was very pleasant and helpful checking us in, we later returned to reception to book breakfast, this is time we were dealt with by Charmain, who was also pleasant and helpful. The Room was clean and comfortable for the 3 of us, we used the pool twice, which was a nice treat to have this downstairs , this too was clean and appeared to be well maintained. Overall a good experience all round, will book again if we need to stay in the area again"

"Booked this for a quick get away for the wives birthday. We arrived early and had coffee then wine in the suntrap of the hotel gardens. The outdoor areas are quiet and a real bonus for this hotel. I think it has had a recent refit judging by the signs and quality of the hotel, all areas are lovely, nothing tired about this hotel. We paid for half board and got a three course meal in full, and judged the food above the normal, more top restaurant than pub chain. But the Hotels top card is its location seconds from the tourist areas of Stratford. We do a lot of this sort of thing and it got us thinking about about the best stays and hotels, we have came to the conclusion, when we look back this will be up there with the best. Not often a hotel with the best value exceeds your expectations, but this stay certainly did that. If I am splitting hairs the pool could be bigger, but it was certainly big enough! This hotel shouldn't disappoint, just go for it. "

"all good"

"Just a one night stay to catch up with family"

"Good size room with comfortable beds. Pool and sauna and steam room in good order. Easy for travel to glocester and airport as well Cheltenham "

"Nice clean room, comfortable bed, great shower. Staff all very friendly. Decent gym & pool. Very nice breakfast."

"I don’t think we have ever been to such a good hotel for dogs. How lovely to have a comfortable and plush separate dining room to enjoy food with the dogs. How lovely to have the big garden so accessible and what a beautiful hotel. I would recommend it to anyone. I would just like to comment about breakfast. The first morning. Chose a selection for English breakfast. But just because you don’t want tomato and mushroom and hash brown for example, shouldn’t mean that you only get half a plate of food. If you only ask for sausage and beans and Egg then surely give two sausages and a bit more egg. My daughter was hungry after that breakfast. The plates are cold and the brekkie Luke warm. The second morning they gave our tea and coffee to another table and we had to wait ages. The food order came out wrong and there were many people complaining - missing food - forgotten food. The continental breakfast buffet was not replenished once used and there were still guests coming in. The fact that there were 170 guests is no excuse for a seamless breakfast. A hotel breakfast is the mark of a hotel. The drinks are very expensive which is a shame but from a constructive perspective I hope that you take a fresh look at the breakfast experience "