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"The hotel was more modern than expected, and this was mainly due to the pictures shown online. We had both also thought that the location was somewhat more remote, perhaps in a wooded area, but it is actually on the edge of an housing estate! The staff at the hotel were polite, and nothing was too much for them. A special mention to the bar/waitress young lady with the pink hair braids (unfortunately I can't remember her name), who made us feel especially welcome.There was a good selection of food at breakfast and poached eggs were available on request. We ate in the restaurant for one evening meal which was also good. We chose not to have our room serviced, which entitled us to a free drink at the bar. However, we later found out that it was only one drink between the two of us, and when ordered, I was told it was only one for the whole stay, not per night. I don't think I would choose this option again! The room was comfortable and had everything needed. Just one thing I would point out is that as you enter the room, there is a rather large shelf. We both walked into it on several occasions and both of us had bruising as a result. There was room to move the shelf at least another foot away from the door, and I think this would be a good idea. I had a massage booked, which was cancelled, due to agency staff not wanting to work after 4pm even though my appt was booked for 5pm! They offered me the following morning, but we were leaving, so I had a refund and two free drinks "

"I like to stay here as it’s convenient because it’s near all the shops not too near where I need to be but it’s nice to be out of the way a bit. The staff are really friendly and that means more to me than being exactly where I need to be. "

"Breakfasts always great, nice pool and excellent gym facilities."

"Firstly, this is a hotel you really have to have brought your car to. If you have a car, getting around will be super easy. Nice comfortable stay, v comfy bed. My only two gripes - the only food we ate was a dessert we ordered (crumble and brownie) both were below average and at £8 that’s bad. The room temperature wouldn’t change, despite me turning on the aircon "

"Staff went out of their way to help. Fantastic place. Will definitely stay here again"

"The whole trip was perfect from start to finish. Professional polite helpful staff, great location, beautiful views, stunning spa. Highly recommend. "

"Good property "

"Thank you for an excellent 3 night break. No complants"

"My boyfriend and I had a fantastic 12-night stay at this hotel! From the moment we arrived, the staff was incredibly welcoming, helpful, and kind; they made the check in process easy. The room was clean and spacious. The bed was comfortable and housekeeping consistently changed the sheets. They had a pool and hot tub that was clean and well-kept. Bonus was that they had times for adults only which allowed for those late-night peaceful swims. On-site restraurant was excellent, offered delicious food with great service. We never got around to using the bar, but it had a chill vibe and was busy. The hotel is also a few minutes away from Solihull Town Centre, we walked there daily to grocery shop and go to the shopping mall. Overall, hotel exceeded our expectations and I'd highly recommend it to anyone looking for a safe and relaxing place to stay."