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"Beautiful facility, great location for tourism in Taxsim area, great ground floor cafe and rooftop restaurant amenities. For me the hours of free Steam & Sauna 09:00-22:00 were the same hours I was out of the hotel as a tourist exploring so I cannot rate them. Extending steam and sauna hours to before breakfast (07:00-23:59) and after dinner would have been beneficial for my schedule and a great way to start and end the day."

"This trip was such a treat for my mum and me. World class service. "

"Lots of problems - supposedly a superior room - toilet flush broken, toilet door handle broken, bathroom had very strong smell of urine. A/C centrally operated so had to phone reception every time one needed to turn it off or on - however this wasn’t mentioned at check in - lots of staff but all useless and appear ro do nothing. Very noisy street - club music until 4am so if you absolutely must stay there ask for a room at back of hotel."

"Whenever I’m in Turkey I stay here. Walkable to most things. Convenient for dining and shopping. Near galata tower. Clean, friendly, they really take care of you. Not one complaint. Highly recommend. "

"I absolutely loved this hotel. My room was beyond exceptional, and the breakfast that included was a decadent feast on the roof with a stunning view of Istanbul. In the heart of old town, you can walk all over and explore while you feel safe. As a woman traveling alone, this was very important to me. Their spa Was absolutely incredible. I did my first Hamman bath and felt safe comfortable, and pampered! While I was there, I came back for many more spa treatments and just loved it! "

"the staff were excellent and the location was perfect. Not the most luxurious room but more than adequate for a quick stay and nice and clean. Again, the staff were fantastic. "

"Clean, spacious, beautiful rooms. Some staff were not very responsive, the lobby was very small "

"Property was very well maintained and modernized in old family home. Definitely had high quality 5star feel. The staff was great and always helpful when needed. Room service was also great. Room was very clean and comfortable."