Search Ryokans in Otawara

"Staff was friendly. We really really appreciated the free shuttle pick up and drop off from train station. That saved us big time since not much taxis in this area and the time we arrived. Hotel overall needs a renovation. A bit old and outdated. Room was ok. "

"The staff are very welcoming. However the building is very old and needs to be updated. The outdoor onsens are beautiful with a view over the kinugawa forest."

"Kinugawa Kanaya Hotel is an incredible property with unparalleled Japanese hospitality. The stunning surroundings are matched by the dedication of the staff, especially Moeka, who was exceptionally personable and professional. Her service made my stay unforgettable. Highly recommend this gem to anyone visiting the area!"

"This was a very relaxing place to stay. There are hiking routes around the area. Recommend taking a stroll in the nearby mountain town. The breakfast and dinner were delicious. Udon by the river, foot spas, all were amazing! Ask a local for directions on the Udon by the river. Quite the amazing experience."

"Great service by staff "

"Quite a number of insects (suspected mosquitos) appeared in the room time to time even though the windows were all closed. Onsen bath is not opening 24 hours."

"満点の星空を見ながら、個室温泉に入れます。 建物は新しいとは言えないですが、風情のある古さ。手入れが行き届いており清潔で快適でした。 唯一、部屋にコンセントが少ないことだけはマイナス。タコ足を置いといて欲しい。"

"I contacted the hotel through email, but they didn’t reply. I wanted to reserve a private bath for us but Ofcourse no reply so it didn’t happen. I wanted to reach out through Expedia but that didn’t work either. On Expedia the room details were false. The photos did not match the room we got. We requested a non smoking room and ended up getting a smoking room. When we asked the staff they sprayed a air freshener in the room which didn’t do anything. I guess if you aren’t Japanese it’s just hard...

"This ryokan is in a beautiful location. Mr. Toshi went above and beyond to provide us excellent hospitality, a meal, and even showed us around Shiobara region and drove us to our bus stop. He was so helpful and caring to my family. The food, onsen, and rooms are wonderful."

"Fantastic hotel and staff. The room was very comfortable and the food was amazing!"

"スタッフの対応が、よかったです。"

"Wi-Fiがつながらない"