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"I liked everything about hotel and staff. Very friendly, good English! Excellent place! "

"We had a wonderful stay at Hotel Ootaki and would definitely return. The hotel is very traditional and gives you a real insight into traditional Japanese culture. Although the staff had limited English, this was not a problem for us and they were incredibly welcoming and helpful. The hotel has lots of freebies as part of their service including combs, hairbrushes, shower caps, razors etc. The onsen was very relaxing and the hotel was clean. "

"Very nice hotel, great location, surrounded by beautiful mountains. Nice private onsen, book able for 45 min, for a reasonable price. Lovely buffet dinner with lots of top quality fish and meat for reasonable price. "

"Everything is perfect. "

"Great bath house and amenities. Buffet was over crowded."

"Upon check in, requested taxis for the next morning for our party of 11 but none were available due it being a weekend. Front desk staff arranged for the hotel bus to take us. "

"Been to 10 hotels for my holiday here in Japan but this is the best so far!"

"Breakfast and dinner buffet were very good! Hot spring was great!"

"Nice and close to the Utsunomiya Train Station - stayed and caught bus to Motegi for the Moto Gp"