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"The hotel was in the great condition, the staffs are very helpful and friendly. The location is very strategic, the rooms are spacious. Toilets are clean and tidy. However during my stay, I would like to highlight 2 things that need attention from the hotel. First is the carpet condition which is uneven near to the bathroom door. Second is the bathroom smells like a dump/old furniture. Other than these, I would say perfect."

"Well located hotel right in front of the Otaru train station. Service is best in class. Onsen offers variety of choices including outdoors and indoors. 9 to 11 pm offers free ramen and ice cream. In the morning it offers free yogurt drink and welcome snacks. Little things add up to an unforgettable experience. My wife and daughter enjoy the stay very much. Also, it is 3 minute walk from fish market with lots of fresh seafood options. The whole town with many landmarks, museums, shops and restaurants, this is the ultimate #1 first stop in Hokkaido. We highly recomend this hotel for your stay in Otaru."

"Recommend. I only booked one night as was staying in another Sapporo hotel previous nights. Wished I had booked all my nights in this hotel instead. Will return "

"The view from the window was fantastic with unblocked view of the canal."

"Quite old hotel but the view from hotel very nice. Connected to malls. Aeon "

"Clean"

"Nice cozy hotel with onset on 2nd level. Convenient store just across the road and walking to TV tower & Daimaru shopping center. Nearby Parco shopping area too. "

"Very friendly staff and allow for late check in"

"Nice stay with an affordable price!"