Find all hotels by Rixos Hotels in Ortaca

"The room I was given was not clean. The sheets were dirty and so was the bathroom. The toilet was not stable and the toilet chain was broken. The bathroom was really dirty and the shower doors kept coming off. There is a chicken coup in the hotel with a rooster. The rooster was so loud every night I did not get any sleep. I did not enjoy my stay as I was so tired from the lack of sleep and cleanliness. One night I forgot my room card and luckily my Turkish friend was able to call a number to get someone from reception to help as the area was locked and no one answered the door. The man at reception didn’t speak much English so he wouldn’t have been able to understand me. The wife of the owner was very friendly and polite. I did have to wait over 20 minutes for her to come to the hotel on my last day so I could make payment as no one else could operate the card machine. I don’t think the hotel was worth the price. It was too expensive and I wouldn’t stay here again. "

"Fantastic apartment. Paid a little extra for the deluxe and it was massive. Modern inside with a great finish. Ladies on reception warm and welcoming. Excellent value for money. "

" fantastic, friendly staff. Food was amazing excellent choice to choose from. Breakfast was buffet plenty of selection. Clean room every day 5 stars all round, stayed one week 24th march to 31st march 2025 weather could have been better 😀 "

"We stayed for 4nights with 2 kids in the standard room. The rooms are now dated and requires refurbishment specially the bathrooms. Overall, good facilities, food and staff. A la crate restaurants always busy and need to use the app. A lot facilities are chargeable such as tennis courts, indoor pool tables and bowling areas which could be inclusive. Simple things like an iron board are also chargeable which was a further let down. "

"Great service all around! "

"The biggest downfall for hotel was the fact that they tell you the spa is open from 10am till 7pm but they randomly close it earlier. These timings are already very short in comparison to most hotels so is really annoying. They then lied to expedia when they called as we put a complaint in saying that the spa needs to be booked in advance which is not the case. The hotel its self however is great for location, cleanliness and food. However, the staff at reception are not very welcoming. We did meet Ali who was a very nice and obliging person who really helped us. "

"Amazing experience at the Hilton, we lived how everything is thought of and so much to do. "

"Such friendly people, nothing was too much trouble.....Would recommend to anyone....I purchased 2 weeks last year for my Daughter who recommended it to me."

"My second time here, the territory is large enough to have some quiet time away from other guests, the grounds are beautiful and well kept. The app allows to book various activities, good variety of fitness classes, one of the best Turkish food offering with lots of fruit, veg & local produce, some attempts at sustainability (water cooler next to fridges with water bottles, compost and their own plants nursery I think). It’s funny going to a Turkish all inclusive hotel for some quiet time, but it’s possible to get the quiet(er) room away from entertainment. Staff is welcoming, helpful & patient. Fitness instructors are fun and engaging. Hotel manager is always around and approachable. Top tip: ask to show you on the map where your room is in relation to the bars/music, the further the better "