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"A Home Away from Home – Unforgettable Hospitality at Best Western Mangga Dua, Jakarta After a 28-hour flight, the warmth of Best Western Mangga Dua instantly erased my exhaustion. From the gatekeeper’s welcome to the bellman’s gracious help, every moment felt special. The true highlight was DEDE at the front desk. Recognizing my stay from 10 years ago, he welcomed me like family, upgraded my room to a suite, and sent fresh fruits—an incredibly thoughtful touch. His kindness continued...

"Hotel is dated but clean and staff are friendly and approachable. Unfortunately there are lots of mosquitoes especially at the lobby area and guest receptions area. These are in the hotel and not outside. Best to eliminate this at its their first impressions when we come in and where guests sit around at the lounge cafe enjoying pastries and coffee. Can't stay long with all the mosquitoes. "

"Cleaning stuff for friendly"

"Spacious room with great view. Unfortunately, the water heater did not work in my room. Breakfast spread was excellent - a good mix of cuisines."

"The hotel is old and most of the things in the room are old and damage. The property and rooms must re-work condition."

"Staff was very friendly and helpful. Location was great for what we wanted to see."

"Great"

"Room good, pillow too high and uncomfortable. Breakfast foods cold"