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"I have stayed so many times in this hotel. But due to the pandemi, this hotel becomes quite with only few guests and only several floor was open "

"A great hotel in a great location. It has all the amenities I wanted, and the price was good. Service staff and reception were all very friendly and quick to help with anything. Special thanks to Ami for all of her help and valuable information. I am returning to Jakarta soon and would definitely book again, but they are sold out for my dates. I can't imagine staying anywhere else. :-("

"good room"

"Ideal location for project based locally"

"A Home Away from Home – Unforgettable Hospitality at Best Western Mangga Dua, Jakarta After a 28-hour flight, the warmth of Best Western Mangga Dua instantly erased my exhaustion. From the gatekeeper’s welcome to the bellman’s gracious help, every moment felt special. The true highlight was DEDE at the front desk. Recognizing my stay from 10 years ago, he welcomed me like family, upgraded my room to a suite, and sent fresh fruits—an incredibly thoughtful touch. His kindness continued...

"It’s old and dilapidated. There’s an unpleasant musty smell in the room which smells like a combination of cigarettes and body odour. Ants in the bathroom. It is what it is. TV and AC works just fine. Here only for the night to be nearby the Jakarta Expo venue. No windows in the room too."

"It took me 15 mins to check in because of presumably some problem with other visitor. When taking more than 10 mins to check in, I hope staff inform me about estimated time to wait. I feel like it's waste of time to wait."

"the staff is extremely unfriendly"