Search Cottages in Norwood Hill

"really nice stay, good location, great value for the price. "

"Perfect location, and very nice room. Enjoyed a quick drink in the bar - really can't fault this hotel at all."

"It was a brilliant stay the only criticism as I am a large person it it would benefit them to remove the glass shower screen as this makes using the toilet difficult. (Fyi the shower and toilet are a wet room so this is possible)"

"Clean room, pleasant staff. Had a problem with the built-in hairdryer, but a new one was provided straight away."

"The hotel room itself was as represented, Spacious clean and nice amenities. I should've been told however that this lobby and entrance was under construction. Very very inconvenient, Not in the least bit attractive or impressive... A very small space to get into an out of the building, Entrance was always crowded"

"The staff, at the hotel were very helpful and attentive, the location of the hotel is great. "

"My husband and I stayed at this hotel for 8 nights during our first trip to London. It was an excellent place to stay. The convenience of the location to Paddington station was priceless and made getting around London and getting back to our hotel so easy. The front desk staff was always kind and helpful and even helped me make a phone call one morning when I was having an issue with my Oyster card. The breakfast selection was great, although we ate out a few mornings, I would say we had the...

"worth the money, the neatness is topnotch very affordable and nice customer service. Room fully heated, safe and secured. Close to the train station. Highly recommend "

"Friendly staff, clean rooms and other public areas. We used the swimming pool and sauna with no issues. My only negative would be the lack of sinage for the stairs from the upper floors (rooms). Lifts seem to take forever and locating the stairs wasnt as easy as it should be."

"Clean, nice and well located"

"Absolute fine for what it is. The staff were very good, warm and welcoming. It is clear that the training g they receive is thorough, and the management care about ensuring service is delivered well. The public spaces are great considering the relatively small size of the hotel, with plenty of space to relax and/or work. The music was a little loud in some parts but the balance across the different areas was just about right. The bar is open all night, and while I didn’t use it late into the...

"The front of house staff went above & beyond , it was my daughters birthday & they very kindly gave her a cake bottle of Prosecco "